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Frequently asked questions (FAQs)

To help make your day as smooth as possible we've assembled the answers to some frequently asked questions on this page. If you need further information please contact public-engagement@warwick.ac.uk and we can advise you.

Getting here

At the University of Warwick. Family Day is taking place at Warwick Arts Centre, Academic Square, Oculus, Students' Union, various Warwick Retail outlets and across various outdoor spaces on campus. For more details on locations collect your map from one of our Box Office's on arrival (these will be signposted from all the Campus Bus Stop and car parks). If you're looking for a specific activity speak to one of our friendly staff in Family Day T-shirts who will be all around the festival. Take a look at our programme/ map here - printed copies will be freely available on the day.

We've put together a page of advice on how best to travel to the festival, including where you can park here. There will be sign posts on all approaches to campus directing you to the closest car park.

We've put together a page of advice on how best to travel to the festival here.

Accessibility

Yes - we want to make our event as accessible as possible and have taken steps to arrange events in spaces that can be easily accessed by everyone. The only exception to this is our Theatre space, which due to renovation works in the Arts Centre is currently only accessible via steps or a platform lift which has a weight capacity of 225kg, making it unsuitable for some heavier wheelchairs. For full information on accessibility in the Arts Centre please see their website. If this is likely to cause you an issue, or you have any other questions around accessibility of spaces please email public-engagement@warwick.ac.uk. All of our lecture theatres have dedicated spaces for wheelchair users, we will allocate these on a first come first serve basis for events, but if you'd like one reserved please email us on the above email contact whilst booking your tickets.

Registered Disabled Blue Badge holders have the same rights on the University campus as they have on the public highway. Parking on campus is free for blue badge holders and there are disabled spaces near all buildings on campus.

The nature of this event means some walking from the car parks/ bus stops and between venues will be required. It is roughly a 10-15 minute walk from one end of the festival to the other (with plenty to do on the way!). There are various benches around campus to rest on route, but if you are likely to struggle walking this distance then please get in touch by emailing public-engagement@warwick.ac.uk as we may be able to make arrangements to better accommodate your specific needs.

Yes! All our session leaders are happy for you to come with a child with special needs, and if you need to leave before the end then please feel free to do so. We have also added a special session to this event designed with children with additional needs in mind Things you have never done!. If you're child struggles with busy environments then we would suggest coming towards the start or end of the day when the event will be quieter. We've also set aside a room on the ground floor of our Library as a quiet space where you can retreat to if you need to relax for a moment. Warwick District Library Service have offered to come and run story telling sessions in the space to amuse any other siblings in your group. If there are further accommodations we could make to allow you to attend please email us on public-engagement@warwick.ac.uk

Attending with small children/ babies

Yes. Warwick Arts Centre has a dedicated baby changing facility located in the disabled toilet. Unfortunately other buildings on campus are not equipped with dedicated facilities.

You are welcome to feed your child anywhere on campus, but if you would prefer a quieter space then we have set up facilities in Oculus and The Library - these will be marked on the map we hand out at the Box Office, or ask staff for directions. Warwick District Library will be running story telling in the library space to amuse any other siblings in your group. Our cafe's are able to provide hot water for making formula.

We aim to provide a space for you to leave your buggies near each event. Ask a member of staff on arrival for more information. Please note we cannot be responsible for any items left unattended on campus.

Sadly not. Parents and carers are required to supervise children at all times.

Yes. We have a broad programme of events and activities suitable for a range of ages. Suggested age ranges for activities are noted throughout the programme, or ask for advise at the Box Office on arrival

General Questions

You do not need to book to attend Family Day overall, however individual shows and workshops may be require booking - this is indicated throughout the programme. We aim to have the majority of tickets available in advance, however we will release more tickets for all events on the day of the event - so if you find out about it late - don't worry there will still be lot's you can do! Tickets can be booked online through Eventbrite (links provided in the programme), or you can visit the Box Office on the day of the event. Both you and your child require a ticket.

Yes. Everyone attending workshops/ shows needs a ticket to help us manage numbers attending in line with the room's safe capacity. If there are child tickets available but not adult please email us on public-engagement@warwick.ac.ukand we can investigate if there is space to fit you in.

Departments from across the University of Warwick are involved with organising the Family Day, including the Engagement Group, Warwick Arts Centre, Warwick Sport and Warwick Retail, as well as many of our Academic Departments who are providing activities.

We will have a photographer on site during the day taking pictures for publicity purposes. We will ask you to complete a permission form and will be able to give you access to the images if you would like them. If you do not want you or members of your family to be photographed, please tell our photographer or a member of the Family Day staff who will be accompanying him.

We have plenty of indoor space across the site and a programme of wet weather activity should it rain. Some activity planned outdoors may not be able to move inside and as such we may have to cancel some events in the event of poor weather.

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No. The University reserves the right to refuse you entry to any of our events if we feel it necessary. For example, we will not permit adults who are not accompanying children, and are not involved with the organisation or delivery of events, into our activities regardless of if they have previously booked a ticket.