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Campus accommodation FAQs

On Campus Accommodation rent waiver update 23 April

We can confirm that we are extending the current accommodation rent waiver up to 23 April 2021 for students who were eligible for the previous rent waivers up to the 9 April 2021 but still wish to return to their on campus accommodation from the 24 April 2021.

Alternatively these eligible students (who have not occupied their accommodation since the 9 January 2021) will be given the option to be released from their accommodation contract from the 10 April 2021 which is when the latest rent waiver ended, if they do not wish to return to their on campus accommodation before the end of their accommodation contract.

In addition to this, there will be a new rent waiver available for all students who are not currently living in their on campus accommodation from 24 April to 14 May 2021, regardless of whether they have applied for previous rent waivers or not. Please note the University will not be offering further waivers for the period after 14 May.

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Coronavirus

What are the latest National Coronavirus restrictions?

Find out what you can and cannot do.

What is the latest travel guidance?

Guidance around travelling depends on whether you are travelling from within England, the UK or internationally. Please ensure you follow the latest University and Government guidance.

Can I return to campus?

View the latest University position on which students can return to campus.

What's open on campus?

The University’s student experience page is updated regularly and provides details on what is open on campus.

Can I collect my belongings from University accommodation?

Government guidance on travel is regularly changing. It is vital that you read and understand the latest Government guidance, including the identified exceptional circumstances, and make your own informed decision.


Living on campus

What are we doing to protect you?

We continue to do our bit to make you feel safe and secure. These are some of the measures we have put in place:

  • Regular cleaning of all shared spaces including shared kitchens and bathrooms
  • Only allocating students to single rooms this year
  • Increased the frequency of our cleaning and sanitising regime of public touchpoints throughout the buildings
  • Increased the cleaning frequency of touch points in shared bathrooms of more than two people and in residence kitchens
  • Added hand sanitiser stations and social distancing signage in multiple locations around campus and the residences

We recommend you read the UK Government guidance in full to understand what you can and cannot do – including details of any exemptions to this guidance.

If you or a flatmate should become ill or develop symptoms, you should self-isolate immediately and contact our Test and Trace team.


What will you need to remember

We need you to help us keep you safe.

Whilst in residences, it is important that you:

  • Wash your hands regularly, for at least 20 seconds, with soap
  • Strictly avoid contact with someone who has symptoms
  • Keep your room as ventilated as possible by keeping a window open when you are in your room. Remember to close your window if you go out.

If you share a kitchen with others:

  • Don’t share crockery, glasses and cutlery and keep your equipment away from others
  • Remember to use a separate tea towel for drying everything
  • Clean surfaces before and after use with your normal cleaning products
  • Follow local guidelines about use of kitchens (for example, follow your kitchen rota if you have one)
  • Vacate the kitchen when the cleaners are cleaning. You will be provided with a time and day in advance when they intend to do this.

Arrivals

What action do I need to take when I arrive on campus?

Guidance on students arriving on campus is regularly changing. It is important that you are up to date with the latest advice and your responsibilities before you return to campus. Please see here for more information as depending on your personal circumstance you may need to self-isolate or take a test upon arrival.

Can I return to my on-campus or off-campus University managed accommodation before I have had two asymptomatic tests?

Guidance for students returning to their campus accommodation is regularly changing and also varies depending on your individual circumstances. You can find full guidance on what to do if you are travelling from within the UK, returning from abroad or picking up your key for the first time by checking the returning to my accommodation guidance.

How will new arrivals work?

If you have accepted a campus accommodation offer, details will be provided in your offer email. You’ll need to complete your online induction which will also include the arrivals instructions. Information on arrivals is updated in line with government guidance and you should review this information within 48 hours of arriving. If you need any further information please contact the Allocation Team.


Cleaning

How will you keep my accommodation clean? What about en-suites, shared bathrooms, and self-contained areas? What if we need to self-isolate?

In response to the ongoing Covid-19 pandemic, we have reviewed and made some adjustments to our cleaning schedules to make sure that we are doing everything we can to keep our staff and students safe.

En-suites
If you live within an en suite hall of residence on campus, we will regularly clean touchpoints throughout on weekdays. You will be expected to keep your own bedroom and en suite clean, however we will fully clean the kitchen that you will share with your fellow housemates once a week and will visit it daily on weekdays to clean touchpoints. You will be expected to clean your kitchen before and after use to help maintain a high standard of cleanliness.

Shared bathrooms
If you live within a shared bathroom hall of residence on campus (excluding Claycroft - see below), we will regularly clean touchpoints throughout the building daily. You will be expected to keep your own bedroom clean, however we will provide regular cleaning in your kitchen and shared bathroom. We will fully clean the kitchen that you will share with your fellow housemates once a week and will visit it daily (Mon-Fri) to clean touchpoints. You will be expected to clean your kitchen before and after use to help maintain a high standard of cleanliness. We will also clean your shared bathrooms twice a day on weekdays and once a day on weekends. You will be expected to keep these areas clean after use to help maintain a high standard of cleanliness.

If you live within Claycroft, we will regularly clean touchpoints throughout on weekdays. You will be expected to keep your own bedroom clean and as you will be sharing a bathroom with one other student, we would expect you to keep this area clean and maintain a high level of hygiene, we will also fully clean this for you once a week. We will fully clean the kitchen that you will share with your fellow housemates once a week and will visit it daily on weekdays to clean touchpoints. You will be expected to clean your kitchen before and after use to help maintain a high standard of cleanliness.

Self-contained Studio or Duplex apartments
In the interests of safety no cleaning will be provided in these areas and you will be responsible for cleaning, including kitchens and bathrooms after each use to maintain a high standard of cleanliness.

There are posters in the residences which explain the cleaning arrangements in further detail, however if you would like more information you can contact CampusCleaningAdmin@warwick.ac.uk.

During periods of self-isolation cleaners will not be able to access your kitchen/flat until the household has completed the required self-isolation period. You can find guidance on what to do if you need to self-isolate here.

Safety

How many people will be in my household group?

In the majority of cases, your household group consists of the people who share your kitchen and will vary by size according to the hall you have been allocated. In some residential halls two kitchen groups have been combined based on the need to share access routes on a day-to-day basis.

Will I need to bring my own kitchen equipment? What will cooking arrangements be?

Except for scheduled cleaning closures, you will be able to access your kitchen with your kitchen group at any time. You will need to bring your own crockery and cutlery as you’ll need to keep your own equipment separate for your own safety.

Am I allowed to invite friends into my room or residences?

To ensure the safety of everyone in your kitchen group, only members of the kitchen group will be permitted into your residences. We are taking this step to ensure the safety and wellbeing of our campus community

If we can't have visitors, how do I socialise?

There’s still plenty of ways you can socialise safely and you should do so in line with current government restrictions. There are safe ways for you to experience the social side of University life. You can find upcoming digital events on the MyWarwick Events Calendar, myAdvantage and the SU Events Calendar. Even if you’re not self-isolating, you might find some of these ideas useful.

How do I move around residences safely?

When moving through the building, we ask that you move as quickly and directly as possible and do not loiter in shared areas. You should use the stairs if you are able to do so. Where lift use is essential e.g. because of a disability, a maximum of 2 people should be in the lift at any one time. You will be spending your time with your kitchen group and we ask that you respect others in the building by restricting your movement around the rest of the building.

What do I do if I have suspected Covid-19?

Please see our Test and Trace webpages for further guidance, including the steps you should follow if you think you have Covid-19.

What if others around me aren't following guidelines?

If you notice that someone is not following the guidelines, please let them know in a friendly and polite way. Please remember that some people are exempt from some guidelines. If someone reminds you of the guidelines, please don’t take offence – it's easy to forget, and we all have a role to play in keeping each other safe.

See our Community Responsibilities for further guidance and support.

Who can I talk to if I feel worried?

The Residential Life team live alongside students in residential halls. If you have any worries or concerns, you can contact your local residential Life Team and they will ensure you are supported and signposted to relevant available services.

Do we all have to wear face coverings in shared spaces in residences?

All students, staff and visitors are now asked to wear face coverings on campus. Please see the guidance on our face coverings for further information.

We are providing you with a free washable face covering along with a thermometer to enable you to take your own temperature and help us to better track the potential spread of Covid-19. You will find these waiting for you in your on campus bedroom ready for your arrival. You are not obliged to take your temperature; we are providing this only as a useful aid. Both your face covering and thermometer will be in your room upon your arrival.

The wearing of face coverings is not currently mandatory in your identified shared spaces within the residences when you are with other students who are members of the same kitchen group as you.

Archive FAQs

In recognition of the increasing difficulties faced by students because of the impact of Covid-19, for students with a campus contract commencing from the start of Term One we changed and extended our cancellation terms this year. We wanted to give you peace of mind and more flexibility when deciding on whether to accept your accommodation contract or not:

Extended cancellation terms for campus accommodation

If you accepted an accommodation contract starting in Term One, you had up to 31st August 2020 to cancel for any reason, without incurring charges, as long as you requested the cancellation by emailing Warwick Accommodation on or before this date. For any campus accommodation contracts accepted after 31st August 2020 students will still benefit from a seven-day cooling off period from the date of acceptance. To be eligible, you can’t have already accessed your accommodation and you must cancel by emailing Warwick Accommodation (accommodation@warwick.ac.uk)

Late Starts

1. If you are planning to start Term One on campus but arriving later than the contract start date

Our campus contracts started from the weekend of the 26/27th September. If you accepted a campus accommodation contract you will be able to arrive at your convenience; please note that, if you do choose this option, you will be held fully liable for payment from our contract start date; if you arrive late, the only reason you would be able to apply for release after the contract start date (and only up until 26th October) is if you were subject to a Government imposed travel restriction (you are prohibited from leaving your country or entering the UK). The alternative to this option was to reject your offer of accommodation and contact us once your travel is booked (providing a specific arrival date); we would then support you with the accommodation options that we have available at that time.

2. If you are arriving for the start of Term Two and do not have accommodation booked

If you know that you are going to be attending in person from Term Two, you should contact us once your travel is booked and you have a specific arrival date. We will then support you with the accommodation options that we have available at the time. Please read the Accommodation for current students for 2020/2021 webpage for more information and how to apply.

We provided you up until 26th October 2020 to request to be released from your accommodation contract if:
  • You are denied a Visa
  • You choose not to enrol
  • You are required to withdraw after failing to meet the academic requirements of your course

You were only be able to cancel if you confirmed your situation with us by 26th October and provided suitable evidence. You’ll only be able to cancel if you confirm your situation by email and provide suitable evidence. If you don’t arrive as expected and we haven’t heard from you, we can cancel your contract after Week Three (26th October) of the first term.

We would like to draw your attention to the information provided by the Vice Chancellor, which is based on current government advice:

“To minimise virus transmission rates, and in line with clear government guidance, students must not move back and forth between their student and permanent homes during term time. All students should remain in their student accommodation until the end of term – to be clear, this is government advice. We expect further announcements on end-of-term travel arrangements to be made in the coming weeks.”

Travel

If you are living on campus, you must not move back and forward between your permanent home and student home during term time.

Should you decide to temporarily leave your current accommodation, in University managed accommodation on campus, please remember that this does not release you from the obligations of the accommodation agreement.

You are also reminded to advise your local campus residential life team member that you are leaving temporarily.