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Generative AI in Undergraduate Information Technology Education -- Insights from nine courses

Project Overview

The document examines the role of generative AI, particularly ChatGPT, in transforming undergraduate information technology education at the University of South Eastern Norway. It outlines both the beneficial and detrimental effects of AI tools on learning assessments, student experiences, and pedagogical approaches. Key applications of generative AI include enhancing personalized learning, streamlining administrative tasks, and fostering interactive learning environments. However, the research also highlights significant challenges, such as maintaining exam integrity and the necessity for educators to evolve their teaching practices in response to AI's capabilities. Findings suggest that while generative AI can enrich the educational experience by providing tailored support and resources, it also poses risks that require careful consideration and adaptation by educators to ensure effective and ethical use. Overall, the document underscores the importance of balancing innovation with academic integrity as generative AI becomes increasingly integrated into educational frameworks.

Key Applications

ChatGPT

Context: Undergraduate Information Technology courses at the University of South Eastern Norway, targeting IT students.

Implementation: ChatGPT was integrated into various IT courses through reflective notes from lecturers and discussions in focus groups.

Outcomes: Enhanced learning through personalized assistance, improved access to learning materials, and better student engagement.

Challenges: Concerns over exam integrity, reliance on generative AI leading to superficial learning, and the need for critical thinking skills.

Implementation Barriers

Technical

Issues with server downtime, connectivity problems, or software bugs could disrupt the learning process.

Proposed Solutions: Establish robust infrastructure and provide training for effective use of AI tools.

Ethical

Potential for cheating and loss of critical thinking skills if students overly rely on AI for answers.

Proposed Solutions: Incorporate guidelines and instructions on appropriate use, including how to reference AI-generated work.

Content Quality

Responses from AI may not always be accurate or relevant, leading to misinformation.

Proposed Solutions: Require verification of AI-generated content by educators and promote critical engagement with material.

Project Team

Anh Nguyen Duc

Researcher

Tor Lønnestad

Researcher

Ingrid Sundbø

Researcher

Marius Rohde Johannessen

Researcher

Veralia Gabriela

Researcher

Salah Uddin Ahmed

Researcher

Rania El-Gazzar

Researcher

Contact Information

For information about the paper, please contact the authors.

Authors: Anh Nguyen Duc, Tor Lønnestad, Ingrid Sundbø, Marius Rohde Johannessen, Veralia Gabriela, Salah Uddin Ahmed, Rania El-Gazzar

Source Publication: View Original PaperLink opens in a new window

Project Contact: Dr. Jianhua Yang

LLM Model Version: gpt-4o-mini-2024-07-18

Analysis Provider: Openai

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