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Understanding Learner-LLM Chatbot Interactions and the Impact of Prompting Guidelines

Project Overview

The document explores the role of generative AI, particularly Large Language Models (LLMs), in education, highlighting the significance of effective prompting strategies to optimize user interactions with AI chatbots. It identifies the difficulties users encounter in formulating effective prompts and proposes structured prompting guidelines designed to enhance the quality of AI-generated responses and improve overall user experience. The study assesses how these guidelines influence user behavior and aims to bolster AI literacy among users in educational settings. By focusing on these strategies, the document underscores the potential of generative AI to enrich educational practices, facilitate better communication between students and AI tools, and ultimately enhance learning outcomes through improved engagement and understanding of AI capabilities.

Key Applications

Understanding Learner-LLM Chatbot Interactions and the Impact of Prompting Guidelines

Context: An educational experiment involving participants trained to use LLMs for an online learning activity about social media threats.

Implementation: Participants were trained using three different prompting strategies and then engaged in interactions with ChatGPT.

Outcomes: Improvements in crafting successful prompts and enhanced overall quality of conversations with the chatbot.

Challenges: Users struggled with formulating effective prompts; the effectiveness of different prompting strategies did not significantly differ.

Implementation Barriers

Usability Barrier

Users often struggle to create clear and effective prompts for LLM interactions.

Proposed Solutions: Structured prompting guidelines and training to improve user competency in AI interactions.

Research Gap

Limited research on specific educational strategies for improving prompting skills.

Proposed Solutions: Integrating frameworks like scaffolding and authentic learning to develop effective educational strategies.

Project Team

Cansu Koyuturk

Researcher

Emily Theophilou

Researcher

Sabrina Patania

Researcher

Gregor Donabauer

Researcher

Andrea Martinenghi

Researcher

Chiara Antico

Researcher

Alessia Telari

Researcher

Alessia Testa

Researcher

Sathya Bursic

Researcher

Franca Garzotto

Researcher

Davinia Hernandez-Leo

Researcher

Udo Kruschwitz

Researcher

Davide Taibi

Researcher

Simona Amenta

Researcher

Martin Ruskov

Researcher

Dimitri Ognibene

Researcher

Contact Information

For information about the paper, please contact the authors.

Authors: Cansu Koyuturk, Emily Theophilou, Sabrina Patania, Gregor Donabauer, Andrea Martinenghi, Chiara Antico, Alessia Telari, Alessia Testa, Sathya Bursic, Franca Garzotto, Davinia Hernandez-Leo, Udo Kruschwitz, Davide Taibi, Simona Amenta, Martin Ruskov, Dimitri Ognibene

Source Publication: View Original PaperLink opens in a new window

Project Contact: Dr. Jianhua Yang

LLM Model Version: gpt-4o-mini-2024-07-18

Analysis Provider: Openai

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