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Aims and Learning Outcomes

By the end of the course, you will leave equipped with the essential knowledge and skills to be a more effective manager:
  • Meetings: How to make them more productive and less time-consuming
  • Change: How to analyse, plan and make change happen
  • Finance: Understanding and being able to interpret the figures on a balance sheet
  • Service Design and Service Quality: Why they are so important for patients and how addressing these factors will increase patient satisfaction
  • Emotional Intelligence and Neurolinguistic Programming: Approaches to enhancing your management of relationships
  • Power, Motivation, Role and Culture: Understanding your organisation and your management role

Further information is available in our Hints and Tips booklet (PDF Document)

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Contact

Therese Lepicard (T dot Lepicard at warwick dot ac dot uk)

+44 (0)2476 574 263