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Digital Communication for Health

Digital engagement

Based on research findings of the NIHR LYNC study, this professional development course will demonstrate the ways effective digital communications can help improve outcomes for patients with long term conditions.

Why study this course?

There is an increasingly important role for digital communications to play in the interaction between clinicians and patients within the NHS. Digital communications can help develop a patient centred approach to care including enhancing face to face engagement, developing and maintaining relationships, helping catch problems early, saving time, increasing ease and flexibility in accessing services, providing reassurance and raising the confidence of patients in managing their conditions.

Who is the course aimed at?

The course aims to meet the educational needs of all healthcare professionals using or planning to use digital channels of communication to enhance patient care.

Course content

This course has been designed to provide support and guidance on the following areas:

  • The types of digital communication that work well, for whom, where and when
  • Ethical issues
  • Patient safety
  • Costs involved
  • The benefits to patients and the health service
  • The development of your own plans to use digital communication channels within your clinical teams

Key Facts

Contact: Jas Kaur/ Dolores Towers

+44 (0)2476 574261

+44 (0)2476 522035

Duration: Two days

Location: University of Warwick (one day), online (six hours)

Dates: Please let us know if you are interested in receiving information about course delivery later in the year.

Course director: Professor Frances Griffiths

Useful documents and links

  Harnessing the Power of Health Information Technology to
Improve Care in England

Report of the National Advisory Group on Health Information Technology in England

The role of digital communication in current and future patient-clinical communication: results of national research project undertaken by course leadership