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Session 4

9 February 2009

13.45 - 17.00 Consultation Dr Chris Bridle  

  • Learning Outcomes
    1. patients and clinicians bring their socio-cultural life-experience to the consultation, which will include more or less adaptive/maladaptive beliefs, expectations and experiences, as well as varying degrees of ability and motivation to articulate relevant information
    2. poor consultation / communication has its provenance not simply in incongruent doctor-patient beliefs, expectations and experiences, but in a failure to recognise and respond appropriately to the incongruence
    3. the health-related consequences of a ‘poor’ consultation, for the patient and clinician, are both immediate and long-term, e.g. failure to adhere to advice, delay in future help seeking, and negative anticipatory effects on subsequent consultation