Service Systems Group Research Projects
The WMG Service Systems research group conducts research that is capable of solving real problems in practice, creating theoretical abstractions from practice to develop research that is relevant and applicable across all sectors of industry, so that the impact of our research is substantial. Here are some of our research projects:
Current Projects
- DROPS: Funded by the EPSRC, this £1.2m project explores how decentralisation, personal data, and our Internet-connected possessions come together on the Hub of all Things (HAT) platform, with a focus on issues of privacy and trust in children’s e-books. Find out more...
- CONTriVE: The £1.2m EPSRC-funded CONTriVE (Control and Trust as Moderating Mechanisms in addressing Vulnerability for the Design of Business and Economic Models) investigates whether and how increasing institutional concerns over the risks associated with data access, ownership, privacy and confidentiality are reflected in the perceptions of individual users. Find out more...
- ACCEPT: The £1.1m EPSRC-funded ACCEPT (Addressing Cybersecurity and Cybercrime via a co-Evolutionary approach to reducing human-related risks) project which will study into how people’s behaviour can lead to cybersecurity risks, including how people become victims of cybercrimes, and also explore new personalised approaches to encourage more secure human behaviours and their impacts on individuals, organisations and society as a whole. Find out more...
- Business Model Innovation Tool: In conjunction with Innovate UK, the Innovation Caucus has developed the Business Model Innovation (BMI) Tool to get companies thinking about their business model and business model innovation. Find out more...
Completed Projects
- RCUK Hub-of-all-Things (HAT): Platform for Multi-sided Market powered by Internet-of-Things: This project which ran from mid-2013 to end-2015 that has created the first-ever Multi-sided Market Technology Platform for the home, allowing individuals to trade their personal data for personalised products and services in the future. Find out more...
- RCUK HARRIET: HAT Resource Integration and Enabling Tool: Smart Me vs Smart Things: The Development of a Personal Resource Planning (PRP) System through Human Interactions with Data Enabled by the Internet of Things (IoT). Find out more...
- ReadiPeDeX: Really Distributed Personal Data eXchange
- RCUK NEMODE: New Economic Models in the Digital Economy
- Smart City & Smart Citizens - New Business and Economic Models of Urban Living
- Smart Cities: Citizens' Wellbeing & Competitive Advantage in the Global Economy