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Course overview

The landscape defining the delivery of health care services is constantly evolving. Providing high quality person-centred care requires finding innovative ways to lead and manage today’s complex healthcare services. As the service structure continues to evolve, so are the jobs of those who oversee the operational and management details of health service delivery. Our Degree Apprenticeship (based on the existing MSc Healthcare Operational Management) has been developed to support these changes.

Tuesday, 01 January 2019

Course structure

Eight one-week on campus taught modules over the total length of the course and work based learning with professional projects and research methodology training. There will also be requirement for students to attend fundamental week in September as an introduction.

Friday, 01 March 2019


There is a written assignment at the end of each module where you will need to demonstrate the application of the learning outcomes into practice settings. You will also be expected to develop a portfolio of evidence as part of the course.

Monday, 01 April 2019


Our MSc in Healthcare Operational Management is designed to equip you with the essential skills and knowledge necessary to drive the design, development, implementation, and innovation that will contribute to high quality care.


Duration: 2 - 2.5 years depending on EPA Level: 7 (Postgraduate Master’s)
Entry requirements: Minimum of Bachelor’s degree (2:2) and two years relevant professional experience. Where a candidate may not have formal academic qualification, in keeping with University’s commitments of educational access, we will take a candidate’s relevant professional / work experience, internships, perhaps work in a related industry, volunteering and research experience to ensure access. Candidates will be expected to have Level 2 English and Maths. All suitable applicants are interviewed.  Apprenticeship Standard: Senior Leader Master's Degree Apprenticeship


Please contact us for an up to date list. As a guide our modules could include:

Leading change in healthcare

Examining the nature and processes of change in healthcare organisations; understanding impact of national policy locally.

Quality & productivity in healthcare systems

Using systematic approaches in the analysis, design and improvement of health care systems and modelling service delivery for quality and productivity.

Operational management and clinical systems improvement

Understanding modelling approaches to improve and optimize processes, efficiency, cost, and effectiveness for services planning to improve quality,

safety, and patient satisfaction.

Introduction to health informatics

Exploring key definitions of informatics in healthcare environment, related concepts, models and theories; information systems, and e-health innovations to achieve high quality patient-centred care.

Electronic health records systems

Understanding key concepts; electronic health record and standards; big data; regulatory and security issues; patient involvement with personal health care data and records.

Epidemiology and statistical methods for quality improvement

Applying medical statistics with healthcare data for decision making; developing informed service planning and service delivery strategies.

Resource management in healthcare service delivery

Exploring funding allocation and factors for consideration in allocating resources. Examining the extent program budgets address quality, value and patient outcomes.

Introduction to health economic

Understanding the role of governments and markets in the health sector; resource allocation and mobilization that affect equity and efficiency of health care spending.