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Improving Business Performance

Businesses must continually improve their performance to remain competitive in today’s global markets. This means that senior management must have a vision of the way forward, from which improvement programmes can then be developed and transformed into a coherent plan which can be implemented and fits into the business's continuing operation and existing change initiatives.
It largely falls to middle management to convert plans into actions, thereby realising the senior management's vision.

The focus of this module is providing middle managers with an understanding of the overall process of change, some keys to success in implementing change and how crucial their role is.


On completion, the participant will be able to:

  1. Understand the need for change
  2. Recognise the change process and their role within it
  3. Appreciate different strategic approaches to improving business performance
  4. Understand various tactical approaches to implementing change
  5. Take away an action plan to implement an improvement in their own area



  1. The need for change

  2. The performance improvement process

  3. Improvement approaches/techniques at strategic and operational levels

  4. Improving business processes

  5. Performance measurement

  6. Planning and managing improvement programmes

  7. Implementing change

  8. Influence and persuasion

  9. Planning your own improvement project


Duration: 2.5 Days

Assessment: Post Module Assignment

This module is approved by BAE SYSTEMS as a Manufacturing Developing You (MDY) programme “Elective Module”.