Please note, the details below represent the course information for the current academic year. There may be some module changes for 2022 entry which will be reflected shortly on this web page.
Start date : 4th October 2021
Duration : 12 months, full-time
Course leader : Mairi Macintyre
In today’s complex business environment, where so much of global GDP is now service-related, service science is essential for staying ahead. Learn to design service experience, lead change and drive business transformation.