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Integration of Tools

The techniques described in this section do not work only in isolation.  They may be used together.  Examples of their beneficial integration follow:

Integration of Kano & QFD

"How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment", Kurt Matzlera, Hans H. Hinterhuber, Technovation, Volume 18, Issue 1, Pages 1-77 (January 1998)

"Integrating Kano’s model in the planning matrix of quality function deployment", Tan, K.C., Total Quality Management, Vol. 11, Issue 8, p1141

"Development of innovative products using Kano's model and quality function deployment", Tan, K.C., International Journal of Innovation Management, Vol. 3, Issue 3, p271

Integration of Conjoint Analysis & QFD

"A comparison of quality function deployment and conjoint analysis in new product design", Madeleine E. Pullman et al, Journal of Product Innovation Management, Volume 19, Issue 5 , 10 September 2002, Pages 354-364

Integration of Kano and FMEA

"Integration of FMEA and the Kano model", Arash Shahin, International Journal of Quality & Reliability Management, 2004 Volume: 21 Number: 7 Page: 731 -- 746