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Research Seminar Series


The following is a list of past seminars in the series with downloadable resources. To find out about upcoming seminars in the series, visit the Events & Activities page.


March 4: Quantifying Economic Behaviour Using Big Data. Presented by Dr Tobias Preis & Dr Suzy Moat of Warwick Business School.

March 18: Does PayPal Make Us Spend More? An Investigation of Different Means of Payment on Willingness to Pay and Willingness to Accept. Presented by Dr Ganna Pogrebna of the Service Systems Group.

April 29: Re-Purchase Intention for Product-Service Systems: The Impact of Co-Capability in Value Creation. Presented by Laura Phillips, Associate Research Fellow, University of Exeter Business School.

May 20: Bad Luck or Bad Management - How Uncertainty about Others' Inferences Moderate Responses to Failures. Presented by Chengwei Liu, Assistant Professor of Strategy and Behavioural Science, Warwick Business School.

June 23: Service-Dominant Logic Research Update. Presented by Stephen L Vargo, Professor of Marketing and Shidler College Distinguished Professor, University of Hawai‘i at Mānoa, Honolulu, Hawaii

Oct 1: Engagement within Ecosystems: Platform Architecture Facilitating Value Co-creation. Presented by Roderick J. Brodie, University of Auckland Business School.

Oct 21: An Invitation to Service Systems Thinking: Collaborating on a New Generative Pattern Language. Presented by David Ing

Nov 11: Are Donors Afraid of Charities' Core Costs? Scale Economies in Non-profit Provision and Charity Selection. Presented by Kimberley Scharf, Professor of Economics, University of Warwick

Dec 4: Measuring Investments in the Human Capital of Service Systems: How is the financial metric, Return on Investment (ROI), actually used in the UK? Presented by Deneise Dadd, PhD candidate, Open University Business School.


April 23: From Product to Service: Music and the Digital Revolution. Presented by Dr Glenn Parry, Associate Professor in Strategy and Operations Management, Bristol Business School, University of the West of England

June 13: NEMOG: New Economic Models and Opportunities for Digital Games. Presented by Professor Kiran Fernandes, University College, Durham

May 16: Competing in the New Normal: Intangible Sources of Competitive Advantage in the Digital Economy. Presented by David Wong, Big Innovation Centre (a think tank that is part of The Work Foundation and Lancaster University)



June 25: Enterprise Architecture Design for Services and Support of Complex Engineering Systems. Presented by John PT Mo, Professor of Manufacturing Engineering and Discipline Head of Manufacturing and Materials, RMIT University, Australia

May 24: Seeding The Cloud Services By Re-Aligning People, Process And Technology. Presented by Haluk Demirkan, Professor of Information Systems and Research Fellow for the Centers for Service Leadership and Advancing Business through IT, Carey School of Business, Arizona State University.

March 14: Foundations of Systems Thinking - Insights to the Design of Service Systems. Presented by Roger Maull, Professor of Management in the University of Exeter Business School and Co-director of the Centre for Innovation and Service Research.

Feb 29: The State of Service-Dominant Logic –Research and Directions. Presented by Professor Stephen L Vargo,Shidler Distinguished Professor and Professor of Marketing at the University of Hawai’i at Manoa, Visiting Professor at WMG.

Feb 29: Problematising The User: A Sociomaterial Account Of The Implementation Of A Grid For The Large Hadron Collider At Cern. Presented by Dr Will Venters, Lecturer in Information Systems, Department of Information Systems, London School of Economics