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Academic Staff


Professor Irene Ng

Professor of Marketing and Service Systems
Director, International Institute for Product and Service Innovation (IIPSI)
Irene dot Ng at warwick dot ac dot uk

Mairi Macintyre

Principal Teaching Fellow
Programme Lead, MSc Service Management & Design
M dot Macintyre at warwick dot ac dot uk

Joo Hee Oh

Assistant Professor



Tech Team


Terry Lee

Project Engineer, DROPS Project, HATLAB


Administrative staff



Vivienne Tsimbili

Secretarial & Administrative Assistant

E dot V dot Tsimbili at warwick dot ac dot uk