The key to profitable growth, is being able to deliver what a customer needs, when they need it at the lowest possible cost. This requires a congruent business strategy supported by a customer-driven supply chain design, governed by a mature integrated business planning (IBP) process. Capabilities we can assess, design and deliver.
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It is increasingly difficult for companies to anticipate customer demand and design their supply chains accordingly. This can result in unfulfilled customer orders, high fulfilment costs or a combination of the two. Leveraging our expertise in supply chain segmentation, demand profiling and network design we help companies design supply chains that meet customer demand at lowest supply chain cost.
As the social and environmental cost of consumption driven growth begin to outweigh the economic benefits, businesses need more sustainable business models and supply chains. We focus on the trade-offs between the relative benefits of return, repair, refurbishment, remanufacture and recycling to design supply chains that support a more sustainable and circular economy.
As we become more responsible consumers, we try to use less, more sustainably and ethically. In the automotive industry this is leading to the development of technologies that support low emissions mobility, that is connected and autonomous. The supply chains for these new technologies do not currently exist. We are developing methodologies to identify the market opportunites and design new sustainable supply chains for emerging technologies.
Historically it has been difficult to make ‘optimal’ end-to-end supply chain decisions, as accurate and timely data has not been available. Difficulties in getting visibility of the end-to-end supply chain has led to silo thinking, and functional sub-optimisation. Adopting a range of different analytical approaches we seek to develop decision support tools that enable end-to-end supply chain optimisation.
We work directly with industry to assess, design and deliver supply chain insights that help to improve profitability, flexibility and sustainability. This is not only for the products of today, but for the technologies and products that will underpin society in the future. What is unique about our approach is that we take a holistic end-to-end view of the supply chain. We look beyond the confines of a single firm and seek solutions that can deliver value to customers, at lowest possible cost whilst ensuring a fair return to all organisations across the supply chain. No two supply chains are the same, so we don’t believe in ‘copy paste’ solutions. We find the strategic frameworks and guiding principles that underpin supply chain success, and see how they can be successfully adapted to new contexts.
We also seek to influence government policy. A broader understanding of end-to-end supply chains is critical not only to improving sector productivity, but also to ensuring that a country maximises the role it can plays as part of global network of supply chains. This ensures that economic growth is sustainable and is balanced against social and environmental impact.
Alongside project delivery we strive to be at the forefront of our teaching activities, including the MSc Supply Chain and Logistics Management, and a free online course hosted by Future Learn.
We apply customer responsive supply chain theory into practical solutions that generate both economic and societal value. Collaborating with industrial partners, we seek to resolve complex business and organisational problems across agrochemcials, automotive, defence, consumer-packaged goods, retail and pharmaceuticals.