Student Wellbeing and Progression Officer
I work with the Senior Tutor, the Pastoral Support team and the Programmes Manager (Undergraduate), undertaking a lead role in the development and delivery of pastoral and study-related support to undergraduate, diploma and visiting students, promoting student wellbeing, engagement with the teaching and learning experience, and facilitating the fulfilment of academic potential.
- Act as the first point of contact to provide pastoral and study-related advice and support to all undergraduate, diploma and visiting students within the Department of Economics, and including those students on study placements abroad.
- Provide advice and support to students experiencing difficulties. Use the information gained to identify and discuss next steps, refer the student to appropriate services as required (e.g. Programmes Manager, Personal/Senior Tutor, DAPS, Advisor to Female Students, Advisor to Overseas Students, student support, counselling service) and subsequent liaison between support services and the Department. Exercise judgment in escalating serious cases of student wellbeing to senior colleagues.
- Liaise with temporarily withdrawn and resit/sit students to manage their return to Warwick. Develop and introduce a systematic process to facilitate a smooth individualised plan of return for each student.
- Maintain an up to date knowledge and understanding of the University’s support services, policies, procedures and best practice, and to advise and train colleagues on these as appropriate. Act as a source of expertise and Department authority on matters relating to student wellbeing.
Telephone: +44 (0)24 765 28417
Email: A dot Simper at warwick dot ac dot uk
Office Hours (Undergraduate Office):
8am - 4 pm Mon - Thu and 8am - 3 pm Friday