- There are approximately 28,700 hospitality, leisure, travel and tourism establishments (or outlets) in London.
- 65% of these establishments are ‘restaurants’ or ‘pubs, bars and nightclubs’.
- The City of Westminster area has the largest number of hospitality, leisure, travel and tourism establishments in London.
- Three quarters of hospitality, leisure, travel and tourism establishments employ between 1 and 10 people.
- Approximately 246,100 people work in the sector in London.
- Around a third of all those working in the sector work in restaurants.
- 57% of people working in the sector are male.
- 66% of the sector workforce is employed full-time.
- The sector employs a young workforce, with 60% being aged between 20-39 years.
- The majority of the sector workforce is employed in managerial or entry level roles.
- Approximately 23% of the workforce is managers and just over a third work as kitchen assistants, waiting staff and bar staff.
- The remained of the workforce tend to work in technical roles, such as chefs and travel agents.
- The number of vacancies being advertised for core sector jobs in Jobcentres in London fell from
2,641 in May 2008 to 1,961 in May 2009.
- The largest number of vacancies were for ‘kitchen and catering assistants’, ‘chefs, cooks’, ‘bar staff’ and ‘waiting staff’.
- 9% of sector establishments report they have hard-to-fill vacancies, compared with 8% across the whole economy.
- A relatively high proportion of the workforce does not possess qualifications at Level 2 or above. Just over a quarter of the sector’s workforce is qualified to Level 1 or entry levels and 13% possess no qualifications.
- 21% of the workforce’s highest qualification is at Level 2, and 17%’s is at Level 3. 23% of the workforce is qualified to Level 4.
- 22% of employers in London reported skills gaps in their current workforce.
- Employers report that 9% of staff are not fully proficient in their jobs.
Source: London Regional Profile and Skills Needs Assessment 2009