E-portfolios represent a powerful tool for developing reflective practice amongst career coaches in BSS and recording both formal and informal learning. Longer term, they also offer a potential framework for gaining formal accreditation of workplace learning. The project developed a reflective e-portfolio environment which supported the professional development of career coaches. A reflective e-portfolio was designed, constructed and implemented for Lifelong Learning advisers at Ufi Learndirect. The e-portfolio was comprised four elements:
- Personal achievement log
- A social networking platform
- Feedback system
- ‘Knowledge and Information’ section
Importantly, the design process was user-led to ensure the needs of the career coaches were met.