Chatbot technology is becoming commonplace in our homes, on our phones and even in our vehicles – but what about in the workplace? This dedicated breakfast briefing will explore the contemporary world of chatbots and digital assistants and their increasing utility for automating routine tasks. Can they be relied upon to do some of the knowledge management ‘heavy lifting’, and if so, what will the future workplace look like?

This event would be of particular interest to and benefit the following roles and functions:

• HR
• Customer Support
• Community Managers
• CIO's
• Innovators
• Knowledge Managers
• Legal/Paralegal

The key learning points from this event will be:

• Understanding the current and emerging role of chatbots in the workplace
• Identifying the skills, resources and costs of developing a chatbot
• Seeing/interacting with NRF's latest chatbot
• Plenary discussion about how chatbots may shape the future of work

A hot & cold buffet breakfast will be available during the briefing.

This is one of many events being organised for Workplace Week (12th - 16th Nov), in aid of BBC's Children In Need charity. It is not part of the usual KIN programme. Tickets (£32) can be obtained from:

https://www.workplaceweek.com/workplace-week-event/chatbots-and-digital-assistants-shaping-the-future-world-of-work/ - all proceeds go to Children In Need.