Please read our student and staff community guidance on COVID-19
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How to wash your hands

How to wash your hands thoroughly

To keep your hands really clean, you should wash with soap and water under hot water regularly. Make sure you wash between your fingers, under your fingernails, and on the backs of your palms too.


You should ideally wash your hands for about the same amount of time as it takes you to sing the 'Happy Birthday' song to yourself twice.

Hand sanitiser

If you're using hand sanitiser, make sure it has above 70% alcohol content to be effective, and keep washing your hands too. Hand sanitiser is a useful product for when you are out and about, but it does not replace washing your hands.

WHO's advice on thorough handwashing

You can see step by step instructions from the World Health Organisation (WHO)

Further information, support and reporting


Contact Wellbeing Support Services or Employee Assistance Programme

Call our 24/7 helpline on +44(0)24 765 23111

About our helpline: Please note, we cannot provide medical advice. Our University helpline is for reporting positive cases of confirmed coronavirus and for people on campus who need help and assistance relating to coronavirus. You can also see our data protection statement to see how we handle and process information gathered from the helpline.

Other useful links: