The outage schedule for SITS is agreed annually.
Current Planned Outages (to the live [PROD] system)
|14th February 2018||1.0 day||Operating System Patching||
Confirmed - No outage required.
Depending on timings users may experience a "uniface" error message
which should be resolved by logging out and back in again.
The system should be considered to be at a low level of risk for the day.
9th and 10th May 2018
|2.0 days||System Upgrade to v9.5.0||Scheduled|
|6th June 2018||1.0 day||Operating System Patching||Scheduled|
|5th September 2018||1.0 day||Operating System Patching||
|14th November 2018||1.0 day||Operating System Patching||
Upgrade / Outage dates to the archive (KEEP), test (SITST) and development (USER) versions of the system will be communicated to interested parties as these become available.
The next SITS Upgrade will change the system from version 9.3.0 in a double upgrade through v9.4.0 to v9.5.0. When considering release notes you should view both v9.4.0 and v9.5.0.
These are available to University of Warwick staff only: Tribal (SITS) Release Notes
Uniface error when running SITS following the Outage carried out on Wednesday 6th of September 2017
When running SITS Vision 930 Production (PROD), if you see an error referring to ‘uniface’ or get logged out of SITS, & you are using an IT Services managed desktop pc please proceed as follows:
(If you are not using an IT Services managed desktop you will need to contact your local IT support)
1. If SITS is running, close it
2. Start Windows explorer and browse to M:\Software\SITSRepair You should see a file named ‘SITSRepair.BAT’ as per the screenshot below.
3. Double-click this file, then click ‘Run’ at the security warning prompt as per the screenshot below.
You will probably see a black window briefly appear then disappear.
SITS should now work correctly.
Please note that if you run SITS on more than one computer you may need to repeat this on other computers if the uniface error recurs.
If running this repair doesn’t resolve the uniface error, please contact the help desk (email email@example.com).