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IB917 - Operations Management

  • Module code: IB917
  • Module name: Operations Management
  • Department: Warwick Business School
  • Credit: 10

Content and teaching | Assessment | Availability

Module content and teaching

Principal aims

Everyone is an operations manager. All of us manage resources and produce some mixture of goods and services. This module, therefore, looks at what we are all involved with, so even though the main focus on this module is on the operations function in large organisations, many of the ideas it contains can be applied at a level far closer to our own personal activity. The module is intended as an introduction to operations management in both service and manufacturing organisations. Its intention is to provide the building blocks of those basic principles which are broadly applicable to most organisations (though some parts of the module are specific to certain types of operation). Specifically, the objectives of the module are: 1. To introduce those main performance objectives of operations which are applicable to all types of organisation; 2. To examine the activity areas in which operations managers are involved; 3. To provide examples which illustrate the principles of operations in a practical context.

Principal learning outcomes

SUBJECT SKILLS: Demonstrate an understanding of: a. The main critical works in operations management; b. Organisational and strategic context within which operations managers function; c. Processes, their design and management; d. Product and service design; e. Concepts relating to the management of supply and demand in operations networks; f. Principles and methods used in the improvement of product and service operations. COGNITIVE SKILLS: Critically analyse case studies to propose potential business solutions as they relate to operations management; Challenge a variety of concepts and models. COGNITIVE / SUBJECT SKILLS: Demonstrate an awareness of practical managerial issues in operations management, as well as some generic solutions; Apply concepts and techniques in a variety of settings and for a range of products and services.KEY / COGNITIVE / SUBJECT SKILLS: Demonstrate problem solving skills developed through analysing business problems in cases; Demonstrate written communication skills developed through the individual assessment.

Timetabled teaching activities

Total contact hours: 30; Lectures per week: 10x3; Module duration (weeks, if applicable): 10

Departmental link

Module assessment

Assessment group Assessment name Percentage
10 CATS (Module code: IB917-10)
C (Assessed/examined work) Group Presentation (FTMBA) 30%
  Mid term class test (FTMBA) 20%
  IB9170 1.5 hr exam (FTMBA) 50%

Module availability

This module is available on the following courses:

  • Postgraduate Taught Business Administration (N1P2) - Year 10
  • Postgraduate Taught Business Administration (N1P2) - Year 2
  • Postgraduate Taught Business Administration (N1P2) - Year 3
  • Postgraduate Taught Business Administration (N1P2) - Year 4
  • Postgraduate Taught Business Administration (N1P2) - Year 5
  • Postgraduate Taught Business Administration (N1P2) - Year 6
  • Postgraduate Taught Business Administration (N1P2) - Year 7
  • Postgraduate Taught Business Administration (N1P2) - Year 8
  • Postgraduate Taught Business Administration (N1P2) - Year 9
Optional Core