Skip to main content

Susan Vollmer BA (Hons), AFHEA, MSc


I have worked in the Student Careers & Skills Operations & Information team since July 2011.

Before joining Warwick I worked in the Information and Library sector. I then transitioned into web editing and development, working on projects for departments including Student Careers & Skills, the Library's Research Exchange & PG Hub, History, Engineering, Learning & Development and the Warwick Business School.

Whilst working as a web editor/developer I was offered the part-time IT Officer role in Student Careers & Skills. In that role I assisted the IT Manager with IT support for the Centre including the creation of a YouTube channel and the production of short form video content.

In my current role as a Learning & Digital Content Officer I manage the Student Careers & Skills YouTube channel by planning, filming and editing instructional, information and promotional videos. I develop digital content for the Centre's social media channels and act as an instructional designer for courses in the learning platform Moodle.

Core duties:

  • Proactively manage a production schedule for digital content including:
    • setting priorities and agreeing timescales
    • sourcing, filming and producing digital content
    • managing the Centre’s YouTube channel
  • Generate content for the Centre’s social media platforms, including liaising with colleagues across the Centre, researching developments in the sector, authoring and commissioning content.
  • Work with Centre staff to develop content for the learning platform Moodle.
  • Support development of the Centre's websites.
  • And provide general IT support for the Centre, including technical support for the Centre’s applications and websites; support for extracting data; and troubleshooting IT issues for Centre staff.

Name: Susan Vollmer

Job title: Learning & Digital Content Officer

Student Careers & Skills team: Operations & Information

Email: susan dot vollmer at warwick dot ac dot uk

Telephone number: 024 761 50783

Linkedin LinkedIn profile

Portfolio Video Work