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Digital Platforms & Channels

The Digital Platform & Channels Team is responsible for:

  • Supporting the recruitment and conversion of prospective students, using the Azorus CRM system.
    • Integration of Azorus with other apps and data imports.
  • Supporting the Student Communications team using the Azorus CRM system.
  • Development and management of OurWarwick, our blogging platform.
  • Management of Warwick's UniBuddy presence.
  • Technical support and development of the Bizzabo virtual event platform.
  • Management of the Meet & Engage live chat platform.
  • Technical management of the Piazza Big Screen and Oculus digital screens.
  • Providing GDPR and Accessibility best practice and guidance to colleagues.
  • Co-development with IDG of the MyWarwick app.

Richard Harrison - Digital Platform & Channel Manager

Strategic lead on platform and channel development.

Account management for platforms used to support MCI activities.

GDPR and Accessibility lead for the team.

Ruth Taylor - Digital Channel Officer (CRM)

CRM lead for the Azorus platform.

Training and technical support for Azorus platform.

Georgia Kent - Digital Channel Executive (CRM)

CRM support for the Azorus platform.

Training and technical support for Azorus platform.

Editor-in-Chief for regular prospective student communications.

TBC - Digital Channel Officer (Digital Events)

Strategic lead for the Bizzabo virtual and hybrid events platform.

Technical lead for the Meet & Engage live chat platform.

Technical management of the Piazza and Oculus digital screens.

TBC - Digital Channel Officer (Communities)

Strategic lead for OurWarwick and Unibuddy blogging platforms.

Blogger recruitment, management and development.

CRM Training

Weekly CRM Clinic

Join us at 11am every Wednesday with your CRM questions

More information TBC

CRM Newsletter

We semi-regularly publish a newsletter with news and updates on Azorus functionality and CRM best practice.

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CRM Network HE

The CRMNHE is a professional network of CRM colleagues from HEIs across the UK. Free to join and chaired by Richard Harrison they provide virtual and in-person conferences to share best practice and networking opportunities.

Join the network