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How to use documents accessibly

Creating accessible documents

See our guidance about using documents online.


Do not upload documents online

We appreciate that this might be one of the biggest changes we are making. From now on, you should not be putting PDFs or other documents (including Word files) online. Your web content should be in a normal web page format.

Our decision comes from a combination of accessibility guidelines and best practice for users.

See why we have made this decision, and when we make exceptions


How to make documents accessible for non-online purposes

Even though you should not be uploading documents online, you may still need to write and share documents with colleagues who have accessibility needs. You can build accessibility into Word, Excel, PowerPoint, Outlook and other Microsoft applications.

See how to make Microsoft documents accessible