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Why is accessibility important for Warwick?

Changing the way we communicate online

As a Warwick staff member, you have to create accessible digital communications. This page helps you to understand the regulations for public sector bodies, and how to get started.


What are the new regulations?

In 2018, a new regulation came into force for public sector bodies including Universities. The Public Sector Bodies (Websites and Mobile Applications (No. 2)) Accessibility Regulation 2018 states that our websites and applications must be accessible.

This means that as a public sector institution, we need to make sure that all our digital services are open and accessible to everyone, no matter how they navigate webpages, apps, documents, emails or social media.

Our communications must be:

  • perceivable
  • operable
  • understandable
  • robust

This counts for everything we do, whether it is created by us or purchased from someone else.

It is also one of our strategic priorities that all staff and students must have access to equal opportunities to thrive and progress at Warwick. We are committed to developing accessible and inclusive approaches to ensure that everyone can participate in our community.

How accessibility helps users


What's the risk if we ignore it?

Accessibility is a regulatory requirement. The risks of non-compliance are both reputational and financial if we are audited. Government Digital Services are carrying out random spot-checks on public sector websites:

  • They are not pausing this program because of the Covid-19 pandemic
  • They can request to inspect pages on our intranet too
  • They can report any failings to the Equality Commission

Anyone could raise an issue with them if they struggle to use our materials.


What changes do you need to make?

If you use any form of digital communication, it is important that you review your existing and future communications with accessibility in mind.

This counts for any work you do on:

  • Apps
  • Documents
  • Email
  • Social media
  • Webpages

Explore our guidelines