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Covid-19 Postal Tests - Report a problem

Please use this form to report if you have encountered an issue with the delivery of your COVID-19 postal test.

Please try to provide as much information as possible to help us track down your item.

Your Details


 

Details of your test


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Delivery on Campus


Privacy notice

The University of Warwick will process your personal data on this form being your ID number, user code, full name, email address, residence and room number for the purposes of investigating an issue with the delivery of your parcel.

The legal basis for processing is consent. You may request to withdraw your consent at any time by contacting us on student.postroom@warwick.ac.uk

If you withdraw your consent then we will not be able to proceed.

Your personal data may be shared or disclosed to third parties external to the University of Warwick, for example local authorities where there is a lawful basis for doing so.

Your personal data will not be transferred outside of the EEA, will be kept securely by the University of Warwick and will be retained for a period of 6 months from the closure of the form.

You may exercise rights in respect of your personal data.  These are the right of access to it, to rectify inaccurate information, to restrict processing or erase personal data, to object to our processing of it and to transfer it to another controller.  If you wish to exercise a right please contact infocompliance@warwick.ac.uk

If you are concerned about the way we have processed your personal data please let us know and we will investigate those concerns.  You may also contact our Data Protection Officer at dpo@warwick.ac.uk

 If, after we have investigated, you are still concerned you may contact the data protection regulator.  They can be contacted via www.ico.org.uk

The University of Warwick is the Data Controller of any information you have entered on this form and is committed to protecting the rights of individuals in line with Data Protection Legislation. The University’s Data Protection webpages provide further information on your rights and how the University processes personal data. Please submit any data subject rights requests to infocompliance@warwick.ac.uk or address any complaints or suspected breaches to the University’s Data Protection Officer at DPO@warwick.ac.uk.

The University of Warwick is the Data Controller of any information you have entered on this form and is committed to protecting the rights of individuals in line with Data Protection Legislation. The University's Data Protection webpages provide further information on your rights and how the University processes personal data. Please submit any data subject rights requests to infocompliance@warwick.ac.uk or address any complaints or suspected breaches to the University's Data Protection Officer at DPO@warwick.ac.uk.

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