How do I know when my delivery is ready to collect?
When we receive your items, assuming the addressing is correct, we process them and send you a notification telling you we have an item for collection from the Student Post Room. Please collect the item as soon as you can, as our space is limited. The Student Postroom can be found here and the Campus Shuttlebus timetable can be found here.
There may be circumstances where you are unable to collect an item (e.g. illness). If this is the case, consider nominating someone else to collect the item on your behalf. If you don't bring ID, we won't be able to give you the parcel for security reasons.
Where do I collect my parcel?
Once you have received a notification, please come to the Student Postroom on Westwood Campus to collect it. When you get to the building, the entrance is through this white tunnel.
If Westwood Campus is a long walk for you, the free campus Shuttlebus is an option - it stops right outside our front door.
When is the Student Postroom open?
Due to the exceptional circumstances the Student Postroom opening hours will be:
- Monday to Friday: 09:00 - 12:45
- Saturday: Closed
- Sunday: Closed
When visiting the Student Postroom please keep a distance of 2 metres (6ft) from others at all times and follow the instructions of the post room staff. Our priority is your safety and wellbeing.
Easter Weekend Opening.
The Student Post room will be closed from 13:00 on Thursday the 9th of April until 09:00 on Tuesday the 14th of April.