Coronavirus (Covid-19): Latest updates and information
Skip to main content Skip to navigation

Bus & rail passes

Effective 26th March 2020 - from National Express

"Reference: Suspending your 52-week travel bus pass 

During these unprecedented times, National Express West Midlands Bus understands that you or your colleagues may wish to suspend the 52-week bus pass. Suspensions can be requested by contacting our corporate sales team via the following email: or alternatively you may wish to contact our customer support team by telephoning 0121 254 7272.

To reinstate your 52-week pass, simply contact either of the above, allowing a minimum of 48 hours for your pass to be reactivated. One of our team will then calculate the appropriate refund for the time period the pass has been unused.

Please note, customers who have purchased the bus pass directly with National Express will be refunded by cheque and those who paid via salary deduction will be refunded via their employer.

At this time we are unaware of when these refunds will be applied. We will provide updates via this page as the situation develops.

The University will purchase an annual bus or rail pass which you then pay for in instalments by a deduction from your pay. As well as spreading the cost of your ticket, you also have the benefit of a discount on the price, but please see the comments below regarding leaving the University or deciding you no longer want your pass.

Prices from Jan 2020 are :

Centrocard 1-5 £1,180 (from Sep 20) Please email to obtain this pass.

Coventry Annual Faresaver £575.70. Please download and sign the application and return to the Payroll Office 52 Week Fare Saver

Network West Midlands nBus £731.50. Please download and sign the application and return to the Payroll Office West Midlands nBus

(once you receive your pass you must register it with Network West Midlands)

It is your responsibility to ascertain from the travel company exactly which ticket is appropriate for your journey. Please see this page for details of services which support the University area.

The Coventry Annual Faresaver can only be ordered once a month. If you want to order a new pass or if your pass is up for renewal and you wish to renew, you must let payroll at warwick dot ac dot uk know by 1st of the month. 

If you cancel your ticket for any reason during the year, the bus companies charge an administration fee and only reimburse a proportion of the unused weeks.

If you leave and there is a balance outstanding on your pass you must advise us before you leave whether you wish to keep the pass or not. In either case, you must pay the outstanding balance as a deduction from your final pay, unless there are insufficient funds, in which case you must repay the balance immediately.

If you no longer require the pass, you will still have to pay the outstanding balance and, when the University receives the refund from the bus company, we will pass any refunded amount on to you.