We will take the following steps to protect our computers from threats as well as protecting ourselves and our information when using the Internet:
Always lock your computer screen when you leave your desk (On Windows [Ctrl][Alt][Del] then [Enter] (or [Windowskey][L]))
Be careful entering login details in public places – you don’t know who may see.
Always log off computers in public areas, such as meeting rooms or training rooms, after you have used them.
Don't click on links or respond to emails from unknown people asking for your personal or login details.
Make sure your computer has acceptable anti-virus and firewall software installed and install regular updates to maintain a high level of protection. IT Services provide further information warwick.ac.uk/software/antivirus and will manage this for ITS managed computers. Responsibility for ensuring appropriate protection for locally managed IT equipment (including laptops) lies with the Head of Department.
- For non-managed University computers, you can install Kapersky. Download software from IT Services...
- For personal computers, we recommend AVG Free Editions. Download software from IT Services...
Install software updates quickly. You will be prompted to do this on ITS managed computers and it is advisable that you set your personal computer up to install updates automatically or at least prompt you that updates are ready to install.
Don't access your University email or other important information from a shared computer or over wireless networks you don’t know. It is easy for your details or information to be copied, shared or left behind without your knowledge.
Before you submit any of your personal info online, make sure the website you are using is legitimate and won't use the information for anything harmful.
Don't allow your internet browser to remember your University login details.
Only install the software you really need and buy direct from reputable companies; never install browser software provided via a website pop-up or email.
Make sure you are aware of the JANET Acceptable Use Policy. JANET is the University's internet provider and has specific conditions of use. IT Services provides further details on the use of University networks warwick.ac.uk/its/servicessupport/networkservices
The following symptoms can indicate when there is a problem with your computer:
- slower than usual performance (generally or when using particular applications)
- unwanted pop-ups, additional requests to login or unusual error messages where messages did not appear before
If you suspect that your work computer has been tampered with, you must contact IT Services firstname.lastname@example.org or ext 73737
Overall Framework Info
The minimum mandatory working practices in these pages are presented in boxed text to distinguish them from recommended practices.
Current document version: 1.3