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Update: Argent Court data centre availability in January and March 2020

The Argent Court data centre shutdown planned for 16th March 2020 will no longer take place. This was to install new electrical and mechanical equipment for the new HPC (high-performance computing) data centre. A revised plan for the work makes the shutdown unnecessary but involves two 'at risk' periods in January.

Thu 16 Jan 2020, 09:33 | Tags: All Technical Staff All Staff

Collection of royalties data by the Copyright Licensing Agency, Mon 13th Jan to Fri 21st Feb

The Copyright Licensing Agency (CLA) is to collect data on the photocopying or re-use of published material at Warwick in order to distribute royalties appropriately. The data collection period is for 30 working days, from Monday 13th January to Friday 21st February. If your department is affected, please give your full co-operation to this process so that the authors, publishers and visual creators of the material we use at Warwick can be rewarded.

Fri 20 Dec 2019, 16:16 | Tags: All Staff Printing

New guidance on device security and working from home

IT Services have developed new guidelines and support materials to help staff ensure their computing devices are secure and suitable for handling sensitive or confidential data. There is information on supporting initiatives, as well as a specific guide for individuals who work from home.

For advice or support, please contact devicesecurity@warwick.ac.uk.

Wed 27 Nov 2019, 11:55 | Tags: All Staff

Possible brief loss of access to online content and applications via Warwick’s network, 27th November

Access to online content and applications via Warwick’s network may be disrupted on Wednesday 27th November for approximately five minutes, between 07:00 and 07:30. Access should be considered at risk until 09:00.

This is due to improvements scheduled to provide greater resilience for Warwick’s internal Domain Name System (DNS).

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Thu 21 Nov 2019, 12:49 | Tags: All Staff

Update your SPSS Statistics/Amos licence before the 31st of January 2020

IT Services has recently renewed the University’s academic site licence for SPSS Statistics and SPSS Amos. If you use this software on an unmanaged or personally-owned computer, you will need to update your licence. The current licence expires on the 31st of January 2020.

If you use this software on an IT Services Managed Desktop, you do not need to take any action - your licence will be updated for you.

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Mon 18 Nov 2019, 09:17 | Tags: All Staff Software

Password security improvements for ITS Accounts from 14 November 2019

From 14 November 2019 we'll be performing automatic security checks when you sign in to your ITS Account. We may ask you to change your password within 7 days. This is to improve the security of accounts where the password matches one previously exposed in a data breach of another website.

Wed 30 Oct 2019, 17:11 | Tags: All Technical Staff All Staff

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