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Microsoft Project and Visio, please complete our survey to get access

Changes to Microsoft's licence model, from 1st October 2020, mean that we will no longer be able to provide unlimited site-wide licenses for Microsoft Project or Visio. Instead, we will move to single-user licences for staff. IT Services will continue to fund these licences, as long as the cost does not exceed our current budget.

Action required
To find out the number of licences we need, please complete our brief survey as soon as possible, if you require access to Project or Visio from 1st October 2020. Please do so, only if you really need Project or Visio. Consider whether other free options like Excel might work for your requirements instead.

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Wed 15 Jul 2020, 10:43 | Tags: All Technical Staff All Staff Software

Software renewals: MATLAB, Minitab and ArcGIS

We recently renewed the licence agreements for the software packages below. To continue to use a package, please select it and follow the instructions to update your licence.

  • MATLAB (not required for users of IT Services-managed or departmentally-managed devices)
  • Minitab (not required for users of IT Services-managed or departmentally-managed devices)
  • ArcGIS (staff only, on both managed and self-managed devices)

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Wed 12 Aug 2020, 10:27 | Tags: All Technical Staff All Staff Software All Students

Managed Desktops change to scheduled update process

Starting on Thursday, the 13th of August the timing of updates to the IT Services Managed Desktop will change. Desktops will move to the same update mechanism as ITS Laptops which have already migrated.

Thu 06 Aug 2020, 15:09 | Tags: All Technical Staff All Staff

Office for Mac 2016

Staff currently using Office for Mac 2016 on University Macs may have received notices from Microsoft asking you to upgrade to a later version, as Microsoft is withdrawing support for version 2016 in October 2020. All staff currently using Office for Mac 2016 are strongly encouraged to upgrade to the latest version of Office for Mac, which you can do via your Office 365 account, following these instructions.

Although this is called 'Office 365', a full desktop version will be installed on your Mac. You do not need to be connected to the internet 100% of the time to use it - just once every 30 days so that the software can validate your licence. By installing Office for Mac (Office 365), you will get the latest version of all Office apps, ensuring access to the latest available functionality, as well as continued access to important security updates.

For advice or support, please contact us: https://warwick.ac.uk/helpdesk

Fri 31 Jul 2020, 08:40 | Tags: All Technical Staff All Staff

Student Records system (SITS) unavailable over weekend of 1-2 August

The Student Records System (SITS) will be unavailable while we perform essential maintenance. This change will take place over the weekend starting Friday 31st July from 16:00 to 01:30 on Monday 3rd August 2020.

Thu 30 Jul 2020, 15:11 | Tags: All Technical Staff All Staff All Students

Tabula unavailable, 10-10:30, Tues 4 Aug 2020

Tabula will be briefly unavailable to ALL users while we carry out essential maintenance. The Tabula API will also be unavailable. No information held within Tabula is at risk.

Tue 28 Jul 2020, 12:04 | Tags: All Technical Staff All Staff All Students

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