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** Updates to Student and Staff Pull Print Queue Retirements - action required **

Student Pull Print Queue Retirements

What is happening?

We are retiring the legacy Windows Print servers Olympia and Pacifica that historically provided the Windows Print queues for our Student customers within the University. These servers have been upgraded to newer, higher performance, more flexible and supportable versions. This will aid the stability, reliability and future functionality of the Printing Services.

When?

Wednesday 4th September, between 8.00am-9.00am

Action you need to take:

On Wednesday 4th September at 8.00am you will no longer be able to utilse these older servers.

Please ensure that you have moved across to the new print queues before Wednesday 4th September if you wish to print from your own personal Windows device by following our guides.

Guidance for Mac users is also available.

Alternatively you can use our comprehensive Mobile Print solution.

Staff Pull Print Queue Retirements

What is happening?

We are deleting all of the old staff Pull Print queues (printers where you currently need to swipe your University ID Card to print). From early next year, our current server infrastructure will no longer be supported by Microsoft.The updated infrastructure will be more secure and flexible to meet our ongoing service requirements.

When?

Wednesday 18th September 2019, 10.00am

Action you need to take

From Wednesday 18th September 2019, 8.00am all Kyocera and HP Pull Print queues that live on servers Triton and Rycon will no longer work

Managed Windows 10
If you have a Managed Windows 10 Desktop you will not be affected as you are already using the new print queues, therefore no action is required.

Managed Windows 7
If you have a Managed Windows 7 Desktop you will not be affected as you are already using the new print queues, therefore no action is required.

All Unmanaged Desktops
We need you to install the new queues that are available as per the below guidance before 18th September.

Using an Apple Mac or Unmanaged Windows?

Using a personal Linux device? Try Helpdesk leaflets 6L and 6M

Any questions or concerns?

Please contact the ITS Helpdesk in the usual manner.

Thu 25 Jul 2019, 15:54 | Tags: Printing