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New initiatives in IT Services

Support for privately-owned computers

Did you know that you can get IT support for your privately owned machine through IT Services? The service is available at the competitive rate of £30 for the entire academic year.

Tue 11 Sep 2018, 12:02 | Tags: Computers

Two step authentication is here: sign up now

To keep your (and our) data more secure, over the coming weeks we’ll be asking you to take an extra step when signing into Warwick systems. This means you’ll be asked to enter a code when logging in from unrecognised devices. Find out more…

Sun 18 Mar 2018, 13:53 | Tags: Computers Security Mobile Web publishing

Use Firefox? Quantum upgrade offers twice the speed but doesn't support older extensions

The Firefox web browser has been upgraded and released as Firefox Quantum. If you're a member of staff using Firefox on a managed machine you'll automatically be upgraded. If you use Firefox on a personal device, you'll need to update if you want to use the latest version.

The new Quantum release offers twice the speed of the previous version of Firefox, but you may find some applications that use older extensions no longer work. Most of the top 100 extensions are supported, but if you do experience any issues, you could try Edge (Windows 10), Chrome or Internet Explorer as an alternative browser.

Find out more on Mozilla's Firefox support pages.

Thu 16 Nov 2017, 13:13 | Tags: Computers Software

Uninstall QuickTime from your Windows computer

If you’re using an unmanaged Windows computer, we strongly recommend that you uninstall QuickTime from it as soon as possible following Apple’s withdrawal of support. Left unchecked, QuickTime could pose a security risk.

Wed 18 May 2016, 08:59 | Tags: Computers Security Software

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