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New initiatives in IT Services

Update your SPSS Statistics/Amos licence

IT Services has recently renewed the University’s academic site licence for SPSS Statistics and SPSS Amos. If you use this software on an unmanaged or personally-owned computer, you will need to update your licence. The current licence expires on the 31st of January 2020.

If you use this software on an IT Services Managed Desktop, you do not need to take any action - your licence will be updated for you.

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Mon 18 Nov 2019, 09:17 | Tags: Software

Update your Stata SE licence

Update your Stata SE licence

 IT Services has recently renewed the University’s Stata site licence so you will now need to update your licence code.

Stata software is used for data analysis & management, statistical analysis and graphing. More information about Stata can be found here.

If you have an Unmanaged computer

Please go to https://warwick.ac.uk/services/its/servicessupport/software/list/stata/getstata for the latest licence codes, which are valid to April 30th 2020.

 If you have an IT Services Managed Desktop

Stata has been updated for you and you do not have to take any action. Some users may temporarily see more than one Stata application in the Software Centre. If you do, please select ‘Stata 15 V3’.

If you have any problems, please contact helpdesk@warwick.ac.uk

Thu 02 May 2019, 17:09 | Tags: Security Software

Anti-virus software upgrade

Do you use a managed desktop or laptop computer? If your computer hasn't yet been upgraded to the latest version of our anti-virus software (generally those that haven't been used in a while, or are switched off during the Thursday IT maintenance slot), we will update it automatically in the coming months.

You don't need to do anything unless prompted with a notification advising you the update has taken place and asking you to save your work and re-start your computer. If you have any questions contact the help desk on Ext. 73737 or helpdesk@warwick.ac.uk or read the additional information here.

Tue 23 Jan 2018, 17:47 | Tags: Security Software

Use Firefox? Quantum upgrade offers twice the speed but doesn't support older extensions

The Firefox web browser has been upgraded and released as Firefox Quantum. If you're a member of staff using Firefox on a managed machine you'll automatically be upgraded. If you use Firefox on a personal device, you'll need to update if you want to use the latest version.

The new Quantum release offers twice the speed of the previous version of Firefox, but you may find some applications that use older extensions no longer work. Most of the top 100 extensions are supported, but if you do experience any issues, you could try Edge (Windows 10), Chrome or Internet Explorer as an alternative browser.

Find out more on Mozilla's Firefox support pages.

Thu 16 Nov 2017, 13:13 | Tags: Computers Software

Support for older browsers to end from 23 May 2017

From 23 May 2017 onwards, older browsers will no longer be supported by the University website, with features becoming unavailable over the coming months. This is a result of behind-the-scenes changes we need to make to ensure the safe and secure operation of the Warwick website.

Tue 09 May 2017, 16:16 | Tags: Security Web publishing Software

Update your Origin licence

Licence files currently in use under the University’s Origin site licence will expire on 30 April 2017 and must be updated before then to enable continued use of the software. If you use Origin on an unmanaged or personally-owned computer, please follow these instructions to renew your licence.

If you use Origin on the IT Services Managed Desktop, you do not need to take action – ITS will update this for you.

Tue 11 Apr 2017, 11:59 | Tags: Software

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