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What happens when staff move to another department?

You should be able to keep your existing ITS Account. We'll update related permissions for you to access services in your new department. Please note that there can be exceptions to this if you are moving from or to a department that assigns and manages it own IT accounts. Typically, the process is:

  1. Once HR have been notified of the change of department, they will make the necessary changes in their systems.
  2. This will feed through to us in IT Services. You'll receive an email about the change and we'll create an IT support call on your behalf.
  3. We'll update your permissions and assign you to a new file storage area. You'll then have access to the necessary materials in your new department.