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Lecture Capture Status

Echo360 Status
March 12, 2024 12:00AM UTC
Investigating - EchoVideo - US experienced a service disruption during this time that prevented users from accessing or utilizing the application.

March 12, 2024 2:00AM UTC
Resolved - This issue has been identified and resolved. We engaged with our team to restore services.

November 21, 2023 12:23AM UTC
Investigating - We are investigating an issue with the EchoVideo section analytics loading and viewing data. Please stay tuned to status.echo360.com; we'll have another update within the next hour.

November 21, 2023 1:24AM UTC
Investigating - Echo360 are still investigating the issue with viewing of section analytics in EchoVideo.

November 21, 2023 2:28AM UTC
Investigating - Echo360 are continuing their investigation into the issue with viewing of section analytics in EchoVideo.

November 21, 2023 3:38AM UTC
Investigating - Echo360 are continuing their investigation into the issue with viewing of section analytics in EchoVideo.

November 21, 2023 5:55AM UTC
Investigating - Echo360 are continuing their investigation into the issue with viewing of section analytics in EchoVideo. We will continue to update this page as we work toward a solution.

November 21, 2023 11:22AM UTC
Investigating - Echo360 are still working to resolve the ongoing issue with section analytics in EchoVideo. We will continue to provide updates while our investigation continues.

November 21, 2023 3:06PM UTC
Investigating - Our investigation into the performance degradation incident affecting section analytics continues. We will continue to provide updates. Apologies for any disruption caused.

November 21, 2023 9:37PM UTC
Investigating - The investigation into a performance degradation incident affecting section analytics continues with all hands on deck. This issue has been escalated and we will continue to provide updates as we receive them.

November 22, 2023 3:59AM UTC
Investigating - Echo360 are continuing their investigation into the issue with viewing of section analytics in EchoVideo. We will continue to update this page as we work toward a solution.

November 22, 2023 1:59PM UTC
Resolved - This issue has been identified and resolved. Analytics data is now loading successfully in Sections in the AU region. Our Team will continue monitoring and an RCA will be posted for this incident in the coming days.

November 10, 2023 1:15PM UTC
Identified - We are experiencing issues with our API Reporting service in the EMEA region. Most of the report types are unable to run. We have identified the cause and are working towards a resolution. We apologise for the disruption. An update will be provided in due course

November 10, 2023 3:14PM UTC
Identified - We are still working to resolve the issue with the Reporting API service in EMEA. We apologise for the disruption to service.

November 10, 2023 3:52PM UTC
Resolved - We can confirm that the Reporting API service is now fully operational in the EMEA region. Thank you for your patience