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Video Conferencing Feedback

Prof Peter Scott, Professor of Chemistry, Deputy Head of Faculty of Science, Warwick University
"Danielle from Audio Visual Services really helped me out yesterday during the power outage. I was doing a PhD viva via video link. She was straight on the case and provided her own laptop so we could carry on via the same link on battery until the power returned. Also, she was extremely helpful in liaising with the other site. Please pass on my thanks."

Greg Crawford, Professor of Economics, Warwick University
“I needed a high-quality, reliable video conference to the US set up on short notice and my whole experience was fantastic. The setting was very professional and the technology worked without a hitch for over 4 hours. Even better was the support. Danielle (of the ITS team) worked closely with the video support people on the other side to work out any bugs well before the day of the conference and was on call throughout the actual event in case of any trouble (which there wasn’t, but still that provided significant peace of mind). Thanks!"

Dr Jeremy Walton, Senior Technical Consultant at NAG Ltd
"Just a note to thank you once again for hosting our training session yesterday; all went very smoothly thanks to your support and organization, which was much appreciated by myself. I greatly enjoyed the visit, and the attendees (in both locations) appeared to find at least parts of the session helpful. Many thanks once again, Jeremy"

Dr Daniel Zehnder - Associate Clinical Professor WMS
"Thank you everyone for setting up the video link. Indeed, it worked well and was a success. Again, thank you! Best regards, Daniel"

Verónica Colón-Rosario, Woodrow Wilson Center, Washington, D.C.
"I just wanted to thank you for your help yesterday with the videoconference call. You were always so kind and understanding and we had a very good outcome. Everybody was happy having Julio Faundez with us and he was happy everything worked out. Cheers!"

Professor Julio Faundez - Professor of Law
"I am very grateful for your help yesterday afternoon. The event was a great success and the video link worked extremely well."

Dr John Parkinson - Associate Professor of Public Policy - Department of Politics and International Studies
Folks, thanks very much for your help with the video seminar today. It went very well, so I’m hoping to do something similar more often next year. Thanks again for stepping up so quickly. All the best, John."

Dr Rosalie Pockett - BSW Program Director - The University of Sydney
"Just wanted to send a quick email to say ‘thank you’ for your help with our symposium. It all went well yesterday and we remained connected throughout. I’ve been singing the praises of the Warwick assistance here in Sydney."

Dr Joan Yoo - Dept of Social Welfare - Seoul National University
"Thank you so much for all your hard work in coordinating the video conference yesterday. We had such a wonderful experience, and our colleagues here at SNU were very pleased at how well the symposium went. We really appreciate all your efforts on this symposium."

Professor Robert Fine used our service when he needed to connect with Japan and Korea but was unable to travel due to an injury - "The quality of the connection with Japan and Korea was tremendous. This brings video conferencing to a new level of accessibility. I can imagine all kinds of uses. Best, Robert"

Mike Roberts - IT Services Director
"As ever, an excellent service, good set up, excellent quality - video and audio pretty much perfect. Three locations, 65 minute meeting, no hitches whatever, no travel, no cost, no wasted time"