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Service Point Customer Satisfaction

Service Point Customer Satisfaction June 2010

Xenon Service Point Customer Comments Customer Comments Customer Comments Customer Comments
  Had an excellent experience, especially with customer service. Helpful & friendly, keep up the good work! Very quick service! Excellent Service. Always manage to fix my laptop problems.
Additional Very nice and helpful workers. Managed to get new parts for me. Very quick and thorough, full explanation given. Very Nice Very friendly, helpful and efficent service. Thank you.
Comments Very nice Service/ Very helpful and quick. excellent service very friendly
  IT service is brilliant! Thank you ! Very helpful throughout - called to keep me informed of progress Very timely and courteus service. The staff were very friendly. The staff is very nice and attentive
  Nice & friendly, laptop fixed friendly    
How can we improve our service to you? Call when finished. nothing I see, The service is delightful    
Are there any services you would like to see Xenon offer in future? Free Service for all Warwick University students living on Boff campus. Maybe there could be a shop to sell software and programs. Offer diagnostic/check up service give out tips on how to take care of computers better