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Will the new CRM system have connections to other software or systems used by the University?

Yes, the CRM project team will be developing interfaces with a number of systems such as Ideate (the replacement for InfoEd), SAP and Kinetic (the conferencing and event management software used by Warwick Conferences). We are also investigating how the CRM might interact with other software that departments use (e.g. Symplicity, my.Advantage, etc.)