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News - Network Printing Service


Save O Meter - Now Live!

A live real-time copy of the SafeCom Save-O-Meter is now available! (N.B. You must be on a campus network to view this page)

This provides a graphical representation of the work that we have carried out to-date, giving you an overview of the progress that is being made to improve both the overall efficiency and financial/environmental credentials of print within the MPS.

A more detailed breakdown of all of the Service Metrics /SLT's for the Printing Services team is also available.

Click on the image below for the real-time information.

high res

This tool can be used to provide a direct like for like comparision with our colleagues in the HE sector.

For example the following institutions also utilise the SafeCom Print Management solution.

  • Cranfield
  • Aberdeen
  • Brunel
  • Imperial College London
  • Manchester
  • UCL
  • MMU
  • Leeds Beckett
  • Leeds Metropolitian University
  • Newcastle University
  • University of Lincoln
  • York
  • St Andrews

The Managed Print Service - A vision for 2016 and 2020

Our Vision for 2016 and 2020

To Oct 2016 (1st Managed Print Service, MPS - 2012 to 2016)

  • An increase to 425 - Managed Print Service, MPS devices (MFDs and Single Function)
  • An increase to 325 - "Pull Print" enabled devices (MFDs and Single Function)
  • An increase to 100 - Scan to Folder enabled Multifunction Devices (MFDs)
  • A reduction to 400 - Push Print queues
  • Savings of 200 trees
  • A small scale implementation (10-15) of e-fax (non- analogue) deployed to key high-volume fax using customers
  • A gradual conversion to a "Click Only" PAYG charging scheme - inclusive of hardware, service, support, consumables, reporting and software licensing
  • Full site survey and audit completed - Nov 2015 with the results published early 2016.
  • Increased use of warwickprint for the cost-effective and high quaility production of both staff and student high volume, wide format and specialist printing

After Nov 2016 (2nd Managed Print Service, MPS - 2016 to 2020)

  • An increase to 450 - Manged Print Service, MPS devices (MFDs and Single Function)
  • An increase to 350 - "Pull Print" enabled devices (MFDs and Single Function)
  • An increase to 300 - Scan to Folder enabled Multifunction Devices (MFDs)
  • A reduction to 300 - Push Print queues
  • Savings of 400 trees
  • A much larger scale implementation (50-75) of e-fax (non-non- analogue) deployed to key high and medium volume fax using customers
  • Full conversion to a "Click Only" PAYG charging scheme - inclusive of hardware, service, support, consumables, reporting and software licensing
  • Heavy use of warwickprint for the cost-effective and high quaility production of both staff and student high volume, wide format and specialist printing

SafeCom Pull Print Solution - Hits 300!

The SafeCom Pull Print solution for staff and students has reached an important milestone.

We are pleased to announce that the SafeCom Pull Print solution has been deployed on a total of 300 Multifunction Devices (MFDs) and single function printers across the University Campus with a presence in 95% of the University Staff departments.

This service has been delivered as a cornerstone of the Managed Print Service through strategic partners IT Services and warwickprint.

If your department would like to know more about the MPS or the SafeCom Pull Print system and some of it's benefits please feel free to contact us.

Need to Scan to Folder? Try our new service upon your SafeCom Pull Print enabled Kyocera TASKalfa MFD.

scgo


Printing Services Video Leaflets - Kiosks

Over the next week (15th December 2014) our Printing Services Video Leaflets will be presented via newly developed interactive touchscreen kiosks.

These 10" displays feature touchscreens that give you the ability to select and view video versions of our 11 most popular support queries/tutorials. This complements our already popular Helpdesk Leaflets.

Initially these kiosks will be deployed in some of our most popular and highest volume locations:

  • Library - 1st Floor
  • University House - Learning Grid 1st and 2 Floor
  • Rootes Building - Rootes Grid
  • Senate House - PG Hub

 kiosk1

kiosk2


Scan to folder - Coming on 22nd September 2014

Scan to folder is a service which allows you to place a document on one of our printer/photocopiers, have the photocopier scan it and create a PDF file from it, and then have that PDF sent to your H drive.

By default this service will transfer your chosen scanned file in PDF format directly to the your home or "H"drive in a newly created folder called "My Scans" within your Documents folder. The file will be autonamed in the following manner "usercode-date-time".

For further information about this exciting new service coming in September 2014 to student workareas and a limited number of staff departments.


Printer Driver Update Activity

IT Services will be updating the printer driver in use on the Kyocera "pull" print queues, this update contains a number of small changes and bugs fixes and a new, easier to navigate user interface.

The change will take place out of hours on Monday 28th July 2014

For further details of this change and how it may affect you please visit the our dedicated FAQs page.

http://go.warwick.ac.uk/printerdriverupdate


CCSG Collaborative Working Award 2014 - The MPS has been shortlisted

The MPS team are pleased to announce that the Managed Print Service has been shortlisted for the CCSG Collaborative Working Award 2014.

The Awards Evening will take place on Friday 9th May 2014, we will publish the results here at the earliest possible convenience.


Printing unavailable: Saturday 22 March 2014

The campus printing service will be unavailable between 9am and 2pm on Saturday 22 March 2014 while IT Services carry out some essential maintenance work.

The service may be working again before 2pm, but ITS can't guarantee that it will be.

The Unix printing system will be unaffected by the work. If you have any questions, please contact the ITS Help Desk.


Technology Upgrades and Service Updates - March 2014

The Printing Services team in ITS are busy working to improve the service that we deliver.

Areas of development at present are focused around the following:

Testing of NSI Autostore Express - Document Workflow and scan to folder solution

This is now live within our test environment and is being placed under load within ITS. Servers have been ordered for the production solution and all required licenses are in place. We expect to provide this facility to 40 Student MFDs during the summer vacation. USB keyboards are currently being installed to support meta data entry as a key component of this service.

We anticipate "Scan to H: drive" capability to be the first element of this new service to be rolled out.

For further details of the capabilities of this product.

Testing of the Collobos Presto "Airprint" technology printing solution for Apple iOS devices

This is also now live within our test environment and has been placed under load. Servers have been ordered and all required licenses are in place. We expect to deliver this solution to our student workarea customers at the beginning of the 3rd term.

We anticipate this facility will be focused around our Kyocera and HP based MFDs initially and will provide native printing support for Airprint compatible Apple iOS devices such as iPhones and iPads.

Student Printing - Charging model refresh

The current charging scheme is under review and will be refreshed at the start of the 3rd term to better reflect the true cost of operation now that we are providing our Student Print Service through the Managed Print Service.

Further details of the revised pricing will be widely published in due course.

Installation of upgraded colour Multifunction Devices (MFDs) within Student Workareas

Two HP 4730 MFDs are scheduled to be installed in the H447 and SS2.74 workareas within the Humanities and and Social Studies buildings respectively by close of business: 07/03/2014.

These devices will provide duplex-capable colour copying, print and scanning functionality. Both devices also offer stapling as a finishing option.


Managed Print Service - Loan Scheme

The Managed Print Service is plased to announce the availablility of it's new MPS - Loan Scheme.

This will allow customers to loan a maximum of two devices from our wide range for a period of up to 3 months.

All components, consumables* and servicing are included within the cost per page charging scheme.

*Please note that paper is not supplied as a part of this service.

Please contact managedprint@warwick.ac.uk with details of your request and a member of our team will be in touch.

We will need to provide a valid SAP costcode in order for us to provide this service to you.

Thu 27 Feb 2014, 09:32 | Tags: Managed Print Service, Managed Dept Printing

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