Printing unavailable: Saturday 22 March 2014
The campus printing service will be unavailable between 9am and 2pm on Saturday 22 March 2014 while IT Services carry out some essential maintenance work.
The service may be working again before 2pm, but ITS can't guarantee that it will be.
The Unix printing system will be unaffected by the work. If you have any questions, please contact the ITS Help Desk.
Technology Upgrades and Service Updates - March 2014
The Printing Services team in ITS are busy working to improve the service that we deliver.
Areas of development at present are focused around the following:
Testing of NSI Autostore Express - Document Workflow and scan to folder solution
This is now live within our test environment and is being placed under load within ITS. Servers have been ordered for the production solution and all required licenses are in place. We expect to provide this facility to 40 Student MFDs during the summer vacation. USB keyboards are currently being installed to support meta data entry as a key component of this service.
We anticipate "Scan to H: drive" capability to be the first element of this new service to be rolled out.
For further details of the capabilities of this product.
Testing of the Collobos Presto "Airprint" technology printing solution for Apple iOS devices
This is also now live within our test environment and has been placed under load. Servers have been ordered and all required licenses are in place. We expect to deliver this solution to our student workarea customers at the beginning of the 3rd term.
We anticipate this facility will be focused around our Kyocera and HP based MFDs initially and will provide native printing support for Airprint compatible Apple iOS devices such as iPhones and iPads.
Student Printing - Charging model refresh
The current charging scheme is under review and will be refreshed at the start of the 3rd term to better reflect the true cost of operation now that we are providing our Student Print Service through the Managed Print Service.
Further details of the revised pricing will be widely published in due course.
Installation of upgraded colour Multifunction Devices (MFDs) within Student Workareas
Two HP 4730 MFDs are scheduled to be installed in the H447 and SS2.74 workareas within the Humanities and and Social Studies buildings respectively by close of business: 07/03/2014.
These devices will provide duplex-capable colour copying, print and scanning functionality. Both devices also offer stapling as a finishing option.
Video Leaflets - Now available
In order to make our service more accessible and to help our customers to take advantage of our most popular facilities a range of video leaflets have been developed.
They should work on a range of different platforms such as Windows, Mac, IOS and Android and will guide you through such functions as Print, Copy, Scan to E-mail, mobileprint and provide support with using our Library Visitor Photocopying Cards.
They are now available from our new video leaflets page.
Printer Credits Gadget returns to Start.Warwick
ITS are pleased to announce the return of the Printer Credits gadget within Start.Warwick.
This will appear as a part of your default gadget set.
From here you can view your current printer credits balance as well as purchase additional credits via our online ePayments system.
printing.warwick.ac.uk - now available off campus
printing.warwick.ac.uk - the print management website - is now available from off campus.
Users will no longer have to use the VPN service to access this website when they are not connected to the University network. Use this website to view or delete your current pull print jobs and check your current printer credits balance.
For help and support with Student Printing visit go.warwick.ac.uk/studentprint/faqs