eDoc
The eDoc system allows various documents (references, PG approvals,scholar ships) to be uploaded to a SiteBuilder URL and for the relevant details to be passed the BPM system.
Application specific service activities
- download details from forms builder page
- upload documents to site builder
- pass URL and other details to the BPM system
Service Level Agreement
See standard SLA (link)
Application specific availability information
Required availability period: All year; 24/7
Currently, in order to ensure the application is fully functional and secure, there are
- database upgrades as necessary
Application specific performance information
Process used for measurement of response time: logon and retrieval of menu system.
The level of service provided excludes
- Training
- User management
Dependencies
This service has dependencies upon the following applications:-
- WebGroups system
- UserLookUp service
- FormsBuilder
- SiteBuilder