The Printer credits allows students to credit their account by paying online. Once they have paid, students can use warwick printers for printing purposes.
Application specific service activities:
- Allowing students to credit for printing purposes
- Interacting with LDAP to update printer credit amount
- Allowing students to interact with the online payment
Service Level Agreement
See standard SLA (link)
Application specific availability information
Required availability period: All year; 24/7
Application specific performance information
Process used for measurement of response time: logon and retrieval of menu system.
The level of service provided excludes ......
- User management
This service has dependencies upon the following 3rd parties:-
- Online payment