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IT Services

Application Delivery Service Current Activities

Release new version of AMT across campus to allow improved management of Managed desktops

  • Description: Update AMT on Managed Desktop computers
  • Justification: AMT will improve our ability to patch Managed Desktop computers across campus
  • Current status: In Progress
  • Estimated timescale: Jun 2022 - Sept 2022
  • Estimated staff allocation: 0.3FTE
  • Priority: Med

Implement the co-management of Configuration Manager ( SCCM) and Intune.

  • Description: Implement co-management
  • Justification: Allows us to implement new features of Intune and move workloads to the new platform.
  • Current status: In Progress
  • Estimated timescale: Jun 2022 - Sept 2022
  • Estimated staff allocation: 0.5FTE
  • Priority: Med

Update Centos to version 7.6

  • Description: Update or Linux Desktop to Centos version 7.6
  • Justification: Centos 7.5 is EOL.
  • Current status: On hold
  • Estimated timescale: Unknown
  • Estimated staff allocation: 1 FTE
  • Priority: Med

Replace Kaspersky Endpoint Security with Microsoft Defender for Endpoint

  • Description: Remove Kaspersky from the Managed Desktop and replace it with Microsoft Defender for Endpoint
  • Justification: Kaspersky is a Russian product and the Vice Chancellor has asked for it to be replaced
  • Current status: In Progress
  • Estimated timescale: Jun 2022 - Sept 2022
  • Estimated staff allocation: 0.1 FTE
  • Priority: High

Propose a solution for Psychology lab use

  • Description: Psychology provide a workarea type room for tests/surveys to be carried out. they would a Managed solution for this area since their current solution is unlikely to meet compliance requirements.
  • Justification: a Manged solution will offer increased security and compliance.
  • Current status: In Progress
  • Estimated timescale: Unknown
  • Estimated staff allocation: 0.2 FTE
  • Priority: Med

Provide Engineering with a new VDI solution

  • Description: The VXRail VDI solution is EOL. It will be replaced with a Microsoft Azure desktop solution
  • Justification: IDG direction means using Microsoft products going forward. Microsoft Azure desktop solution should be a good fit.
  • Current status: in Progress
  • Estimated timescale: Ready for start of term 2022
  • Estimated staff allocation: 0.5 FTE
  • Priority: Med