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Code of Ethics

The code of ethics are to be followed by those acting as coaches or mentors under the Warwick Coaching and Mentoring Scheme. It is based on an adaptation of the Code of Practice published by the European Mentoring and Coaching Council.

Coaching and mentoring are defined as follows under the scheme:

Coaching occurs through a series of conversations in which one person uses their ability to listen, to ask questions and to play back what they have heard to create a relationship of rapport and trust that enables the other to clarify what matters to them and to work out what to do to achieve their aspirations.

Mentoring occurs through a series of conversations in which one person draws on their experience, expertise and knowledge to advise and guide a less experienced person in order to enhance their performance or support their development.

The following points are key features of the scheme.

  • Coaching and mentoring are confidential activities in which both parties have a duty of care towards each other. The coach or mentor will only disclose information when explicitly agreed with the client or when they believe there is a serious danger to the client or others if the information is withheld.
  • Participation – of both parties – is voluntary. Either party may break off the relationship if they feel it is not working. Both parties share responsibility for the smooth winding down and proper ending of their relationship.
  • The coach’s role is to respond in a non-judgmental and primarily non-directive manner to the client’s performance and development needs. The aim is to help the client to articulate and achieve goals. The coach will not impose their own agenda, nor will they intrude into areas that the client wishes to keep off-limits.
  • The mentor’s role is to understand how the client sees the world, and to offer an appropriate mix of listening and questioning, on the one hand, and advice and guidance, on the other hand, in order to help the client to clarify and achieve performance, development or career goals. The mentor will not impose their own agenda, nor will they intrude into areas that the client wishes to keep off-limits.
  • Both parties will respect each other’s time and other responsibilities, ensuring they do not impose beyond what is reasonable. Both parties will also respect the position of third parties.
  • The coach or mentor will be aware of and operate within the limits of their experience and expertise.
  • Both parties will be honest with each other about how the relationship is working.