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Library KPIs

Last Updated:22nd August 2019

1. NSS (National Student Survey) - Question 19

Assessing how satisfied final year undergraduates are when asked “The library resources (e.g. books, online services and learning spaces) have supported my learning well”.

(Results pre 2017 were for Question 16 "The library resources and services are good enough for my needs").

NSS Question 19
Academic year 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
NSS question 19 percentage satisfaction 90 89 82 87 86 86

2. PTES (Postgraduate Taught Experience Survey) - Question 14

Assessing how satisfied Postgraduate Taught students are when asked “The library resources and services are good enough for my needs”.

PTES Question 14

Academic year 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
Russell group average percentage satisfaction 84.57 85.12 85.72 85.96 86.09 87.05
Warwick's percentage satisfaction 81.93 81.94 84.70 83.42 85.06 86.34

3. PRES (Postgraduate Research Experience Survey) - Question 4.3a

Assessing how satisfied the Postgraduate Research students are when asked “There is adequate provision of library facilities (including physical and online resources)”.

(Results prior to 2015 were for Question 3c "There is adequate provision of library facilities").

PRES Question 4.3a

Academic year 2014-15 2016-17 2018-19
Russell group average percentage satisfaction 86.91 88.47 87.27
Warwick's percentage satisfaction 84.95 85.57 88.91

4. Information Provision Expenditure

The rank of institutions in the Russell Group based on their ratio of expenditure on information provision to the total number of students.

Information Provision Expenditure

Institution 2013-2014 2014-2015 2015-2016 2016-2017 2017-2018
University of Cambridge (excluding colleges) 1 1 1 1 1
University of Oxford 2 2 2 2 2
Imperial College London 3 3 3 3 3
London School of Economics and Political Science 5 4 4 4 4
University of Manchester 8 7 7 8 5
University College London 4 5 5 5 6
University of Edinburgh 10 13 6 6 7
University of Warwick 7 6 8 7 8
Durham University 6 12 10 11 9
King's College London 11 14 9 9 10
Cardiff University 21 20 14 19 11
Newcastle University 13 10 12 12 12
University of Liverpool 12 9 11 10 13
Queen's University Belfast 14 16 16 15 14
University of Bristol 9 11 15 13 15
University of Glasgow 15 15 17 14 16
University of York 16 17 13 16 17
University of Southampton 19 21 20 20 18
University of Nottingham 20 19 24 18 19
University of Birmingham 17 22 23 23 20
University of Exeter 23 18 21 21 21
University of Leeds 18 8 22 24 22
Queen Mary University of London 24 24 18 17 23
The University of Sheffield 22 23 19 22 24

5. Space

The rank of institutions in the Russell Group based on their ratio of study spaces to student numbers.

Rank each year of ratio of study spaces to number of students

Institution 2013-2014 2014-2015 2015-2016 2016-2017 2017-2018
London School of Economics and Political Science 3 2 3 1 1
University of Oxford 2 3 2 2 2
University of Bristol 6 6 4 3 3
University of Birmingham 22 21 24 21 4
University of Nottingham 10 9 7 4 5
University of Leeds 8 4 15 6 6
University of Warwick 4 5 5 5 7
Newcastle University 14 17 10 12 8
Durham University 16 16 17 16 9
The University of Sheffield 19 20 8 11 10
University College London 24 18 16 10 11
Queen's University Belfast 7 8 6 7 12
University of Glasgow 14 11 12 9 13
University of Edinburgh 11 12 11 13 14
King's College London 4 10 13 15 15
Queen Mary University of London 9 7 9 8 16
University of Manchester 13 15 19 17 17
University of Southampton 21 22 21 18 18
University of Liverpool 20 14 18 14 19
Cardiff University 18 19 20 19 20
University of York 23 23 22 20 21
Imperial College London 12 13 14 22 22
University of Exeter 17 24 23 23 23
University of Cambridge (excluding colleges) 1 1 1    

6. MRC (Modern Records Centre) usage by members of the University

MRC Usage – To gather data on the MRC to demonstrate its usefulness to the University and the wider community.

MRC Usage Graphs

Website page views

  2016-2017 2017-2018 2018-2019
Month Campus Non Campus Total Campus Non Campus Total Campus Non Campus Total
August 5887 19638 25525 5517 23639 29156 4093 32923 37016
September 4992 20095 25087 4611 26048 30659 5986 37362 43348
October 7115 24004 31119 17633 38336 55969 9105 53533 62638
December 5741 23136 28877 5312 35290 40602 7420 44059 51479
November 9966 19441 29407 23732 46423 70155 13263 63227 76490
January 5717 29429 35146 8949 46666 55615 8187 58414 66601
February 8194 28752 36946 7382 45526 52908 7653 57718 65371
March 7126 32989 40115 6447 56660 63107 17193 43327 60520
April 7267 29802 37069 8932 49825 58757 8156 54349 62505
May 17621 30276 47897 18229 38953 57182 25219 41678 66897
June 4353 23347 27700 5783 31644 37427 8763 32670 41433
July 3738 25615 29353 5526 29812 35338 8060 30267 38327
  2015-2016 2016-2017 2017-2018 2018-2019
Number of files retrieved for members 681 1145 1404 1813

University members entrances to the MRC

  2015-2016 2016-2017 2017-2018 2018-2019
Research 436 275 330 368
Teaching 767 570 482 493

7. Reading Lists

Increase the number of modules where reading lists have been submitted to the Library.

Number of reading lists

  2016-2017 2017-2018 2018-2019 2019-2020
Estimated number of modules with Reading Lists 2,800 2,500 2,551 2,600
Received by 31st July prior to the start of the academic year   441 358 376
Received between 1st August - 30th September prior to the start of academic year 395 553 651  
Received after 1st October 257 280 313  
Total Reading Lists received 652 1,274 1,322 376

8. Warwick Publications Service & WRAP

The publications service aims to provide a complete listing of all research outputs produced by the University. This incorporates the Warwick Research Archive Portal (WRAP) which is the home of all the full text, open access research.

Number of publications and items in the warwick research archive portal

  2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
Publication Service items added 4,850 6,092 8,464 5,436 5,281 5,790
WRAP items added 2,227 2,290 2,139 2,484 3,697 4,336

9. Embedded Information Skills Teaching

The number of departments that have an information skills teaching session integrated into their undergraduate courses.

Embedded Information skills graph

Faculty Information skills
embedded in to course
2016-17 2017-18 2018-19
Medicine Embedded 1 1 1
Arts & Humanities Not embedded 3 5 1
Embedded 5 3 7
Science Not embedded 4 6 3
Embedded 5 3 6
Social Sciences Not embedded 2 4 3
Embedded 8 6 7

10. Community Engagement

A measure of Library events and the engagement with them.

2018-2019

  Cultural Skills Social Wellbeing Grand total
Team Number of records Avg. total attendance Number of records Avg. total attendance Number of records Avg. total attendance Number of records Avg. total attendance Number of records Avg. total attendance
Postgraduate 4.0 33.8 71.0 7.4 64.0 19.1 103.0 8.6 242.0 11.5
Undergraduate 7.0 46.1 42.0 57.3 16.0 20.8 88.0 38.6 153.0 42.2
Grand total 11.0 41.6 113.0 26.0 80.0 19.4 191.0 22.4 395.0 23.4

2017-2018

 

Cultural

Skills Social Wellbeing Grand Total
Team Number of events held Average number of attendees Number of events held Average number of attendees Number of events held Average number of attendees Number of events held Average number of attendees Number of events held Average number of attendees
Postgraduate 4 29 27 8 55 20 91 6 177 11
Undergraduate 3 28 9 12 38 37 53 16 103 24
Grand Total 7 29 36 9 93 27 144 10 280 16

2016-2017

  Cultural Skills Social Wellbeing Grand total
Team Number of events held Average number of attendees Number of events held Average number of attendees Number of events held Average number of attendees Number of events held Average number of attendees Number of events held Average number of attendees
Postgraduate 7.0 35.9 71.0 10.4 63.0 31.3 5.0 7.4 146.0 20.7
Undergraduate 4.0 30.5 6.0 63.8 26.0 99.6 36.0 40.8 72.0 63.2
Grand total 11.0 33.9 77.0 13.4 89.0 50.8 41.0 36.6 218.0 34.3