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Issues with Library Search or e-resources will be posted here as we find out about them - if you are experiencing a problem which is not mentioned here please contact us.

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Taylor & Francis e-Books

Some users have reported issues with accessing Taylor & Francis e-Books.

We have contacted Taylor & Francis to report the issue. However, there is a workaround. If you access Taylor and Francis directly, then you can log in and authenticate using the Shibboleth option.

Please select this post to view a walk through of the workaround.

Wed 03 Feb 2021, 12:43 | Tags: e-resources ongoing issue

Emerald Insight: 403 Bad Request error

Update 23rd October

We are aware that some users are experiencing some issues with accessing Emerald resources from Library Search and Classic Catalogue. The cause of the problem has been identified. There are some cookies from the Emerald platform that are interfering with the authentication process. We have raised the issue with Emerald. However, for the time being there is a solution that can provide direct access to Emerald resources.

Please select this post for known workarounds
Wed 19 Aug 2020, 13:34 | Tags: e-resources ongoing issue

Wiley Access problem and workaround (affecting some resources)

We are aware that there are issues with access to PDFs on the Wiley website. Opening up any PDF results in content not being displayed. There are 2 workarounds we know if which should work.

Wiley workaround

Thu 02 Jul 2020, 11:03 | Tags: e-resources ongoing issue

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