The University is committed to safeguarding the health and wellbeing of our students and staff, and we have been closely following the advice of the Government and World Health Organisation in relation to COVID-19. See University latest advice and guidance for staff, students and prospective students.
The Library team have been working hard to deliver and improve our online provision, as well as managing our physical services and spaces in line with Covid-19 developments. Please be assured that all changes to Library services have taken strict safety measures into account, and it is our absolute priority that the Library community are kept safe!
To protect the safety of our students and staff, our Library services look a little different at the moment. We will be keeping you up to date with what’s happening at the Library in relation to Covid-19 below.
Library services - recording transcript
Hi everyone! Here's a quick message from your Library team. We hope that you're all doing okay, keeping well and staying safe during this difficult time. As the Main Library is not accessible in the usual way, we thought we'd update you on how to access the wide range of services we're providing at the moment.
One of the key services is, of course, study space. Various Library spaces are available but, remember, they should only be used if really necessary. We are all operating within government guidelines. As the pandemic has taken hold, the scientific advice is that we should stay at home and only leave home if essential so if you can work from home, you should. However, if you haven't got a space in your accommodation that is conducive to study, you can come on to campus to use a study space. As I say, if essential.
Given social distancing guidelines, these spaces are open for individual study only, at the moment, and you need to follow our safe working and sanitising practices. When you visit our spaces, you’ll see guidance on what you need to do to remain safe and there are details on our website as well. So, just like when you go shopping, you must wear a face covering, unless you have a medical exemption not to. You need to remain two meters apart from others, including our staff. You need to sanitise your hands. There is cleaning equipment, so you can also clean your workstation to keep safe. This is for the safety of you, me and everyone. Because of this, we will require that you follow these rules. If you do not, we will have to ask you to leave.
The spaces we have are the Rootes Grid which is available for undergraduates and other current students at the university. We also have the Rootes FlexiGrid on the first floor and panorama rooms up on the second floor available within the Rootes Social Building. We have the Postgrad Hub for PG students. In case you don't know, our new PG Hub is in Junction which is the old sports hall. And, there is the BioMed Grid on Gibbet Hill, open to Medical and Life Sciences students. All these sites are open seven days a week. Check out our website for full details. We are continually reviewing the situation and opening up new spaces where we can. Check out the study space availability pages on the web and on the MyWarwick app to see what is available and where.
But, what about group work? We know how much you value the Library for this. This is, of course, a bit tricky but, just as we can still have family get-togethers online, we can do group work virtually and the Library can help with this. Unfortunately, we can't help your family master zoom calls, but one of our Library Associates has produced a really useful study blog post on how to effectively carry out group work online. If you haven't checked it out, there are lots of post-lockdown study blog posts, providing tips on studying in this new environment.
Another benefit of working surrounded by others, is that it helps us to focus on our studies and hopefully avoid procrastination. If you need help with this when working from home, we run virtual Switch On and Work sessions, open to all students, and Right Here, Right Now online events for Post Grads. Lots of you have told us they find these really helpful so, how do these works online? There is a short introduction from the team and then we switch off cameras and mics and work, and then we have scheduled breaks which we take all together and chat, and then back to work. Simple as that! There is no need to book for these sessions, just turn up. More details are on our website and social media accounts.
Students registered with disability services can still book an accessible study room in the PG hub during normal bookable hours or in the Main Library 10-4 Monday to Sunday. Again, check the website for booking details. There is also access to specialist databases, Eikon and Data Stream, hosted on specific Library workstations. You need to book a slot between 10 and 4, using the online form which can be found on our catalogue. This brings us to another key part of Library provision, our collections. So, how can you access them at the moment? We have reintroduced the click and collect service that proved popular last lockdown but, unlike last year when it ran for three days a week, the service now runs seven days a week. So, Monday to Sunday, 10 till 4. You need to pre-order your books using an online form on our website. You can check out up to 10 books this way at any one time. We'll send you details about picking up the book safely from the Main Library. The books are ready in 24-48 hours and we'll hold on to them for you for a week. So, check out the links on the Library’s homepage for more information.
As well as click and collect, there are free postal loans for all UK based students. Same sort of thing, there is an online form to complete. Please allow 10 days for delivery. Top Tip: keep an eye on your Warwick emails in case we need to ask for the books back for another reader. You can also return items by our free post return service or via the return bin at the Main Library. Full details are on our web pages.
If you're just after a specific chapter of a book or a specific journal article, scan and deliver is also back. You can guess how this works, one of our beloved online forms for you to fill in. You can request one chapter of a book or one article per issue of a journal, subject to copyright permissions. This will be scanned and emailed over to your Warwick email account.
Of course, the easiest way to find information, is to use our massive collections of e-resources. We've got over a million e-books and nearly 67 000 e-journals and we've brought loads more e-textbooks, where we can, since lockdown one. And, if you need help finding and searching for e-resources, we've got some really good YouTube videos that will help you focus your research on online resources.
These are tough times if you need help with your research and it's a good idea to contact your Academic Support Librarian. There’s an Academic Support Librarian for each subject area. We work really closely with your tutors so we understand the curriculum and what it is you're being asked to study and, more importantly, we’re experts in the resources in the collection that the Library has access to. We're missing being on campus just as much as you are, so we're more than happy to book a chat in Teams and meet with you on an individual basis. It may seem a little odd, you may see children in the background or the odd cat may drop into a shot, but essentially, it's just like getting help in the Library. So, if you do want some help or you just want some tips, then please do get in touch. You can contact us via the Subject Support pages on the Library web pages.
The other thing we miss seeing you for, is our Study Happy events. We're not in the Library with Kirby and PAT dogs at the moment, but we are online with: mindfulness, creativity sessions, book clubs and the opportunity to hang out in the Library Online Lounge, our Microsoft Teams space. We hold lots of events in the channel there, on Facebook, and on Instagram and our friend Rolf the Campus Cat even joins us for the odd Cat Cafe. Check out our social media accounts to make sure you don't miss out! We hope this has been useful. We've covered a lot here and our services are constantly evolving. As we've said throughout, always check the website for further and up-to-date details and, if you can't find out what you need, do get in touch by emailing library at warwick dot ac dot uk. These are tough times but the Library is still here for you! Together, we can see this thing through. Stay safe and hopefully see soon!
To help you through the Covid pandemic, we’ve brought together some of our most useful service information in one place.
Using the Library remotely
On campus for essential use only
- Study spaces - for information on which Library spaces are open and their revised opening times
- Click & Collect - all current staff and students can order up to 10 print books using our Click & Collect service via an online form, and then pick up their items from the collection point at the Library helpdesk, between 10:00 and 4:00, every day
- Returns - A red returns bin is next to the Welcome Point during Click & Collect opening times, 10:00-16:00. Outside of those hours a red returns bin will be left outside of the main entrance to the Library
Freepost returns - all current Warwick staff and students in the UK can post books back to us, free of charge, using our freepost returns service - Clicksit Collect+ freepost service
- This service is for all students and UK only returns
How to return your books
- Please carefully package any University of Warwick Library items into one parcel. We are unable to cover the costs of the packaging, just the postage cost
- Email library at warwick dot ac dot uk for access to the freepost portal
- Use the portal to generate a one-off label or QR code
- Drop off the parcel at your nearest Collect+ point. These can be found by checking the store locator
- When we receive the items we will process these and clear the items from your account, along with any fines accrued since March 2020
Here is some information to help you pack your parcel(s):
- Weight up to 10kgs per parcel
- Maximum dimension: 60cm x 50cm x 50cm
- If you have a lot of books you are welcome to send them in multiple parcels
We appreciate you may not have scales to guide you in packing your books so the following info may help: a pile of 7 paperback and hardback books weighs around 5kg. So depending on size and the packing materials you have available you may be able to fit up to 10 books in a single parcel.
- If you need to send your books in multiple parcels please enter your email address more than once to the portal to download different labels to attach to each of your parcels.
- If you have any issues with the service, including the service rejecting the size or weight of the parcel, please contact library at warwick dot ac dot uk
- Scan & Deliver service - Request an individual scanned copy of one chapter (or 5%) of a monograph, or one article per issue of a journal from the Library’s collections subject to copyright permissions
- Postal Loans service - All current Warwick staff and students in the UK can send us the details of the Library books you need, and we’ll post them to you. The service is free!
- Proxy Borrowing service - This is an alternative to postal loans. The Proxy Borrowing service allows another student at Warwick to borrow/collect books on your behalf at the Helpdesk.
- E-resources - There are a significant number of e-resources available electronically
- Datastream and Eikon - access for essential use of these resources has been maintained. They are available 10:00-4:00 and sessions must be booked in advance
- Bookable Accessible Study Rooms - Rooms 114 and 214 in the main Library, and the accessible study room in the PG Hub for PG students are open to students registered with Disability Services
- Assistive Software from home - see our guidance
- RNIB Bookshare - Students with a print disability are able to access RNIB Bookshare , an online catalogue of educational texts in accessible formats. Eligibility includes visual impairment, autism, AD(H)D, dyslexia, dyspraxia or a physical disability which affects the use of print material
Using the Library remotely
On campus for essential use only
- Extended loan periods and fine amnesty loan periods - Currently, we’ve automatically extended all loan periods and invoked a fines amnesty given challenges with book returns for people who cannot travel to campus
- Learn and teach remotely - Check out our guidance on how the Library supports you to learn and teach remotely
- What’s on (online) - We’re still delivering a range of virtual events for our Library Community. Check out the What’s on calendar to get involved
- Library online courses - Have you checked out the Library’s range of free online courses to support your time at Warwick?
- Library Online Lounge -Take part in virtual events, connect with other students, and discover new resources all in one place
- Social media channels - Stay connected, and follow our social media channels for news, useful information, and some general fun!
- Online enquiry channels remain open:
- General Library enquiries: library at warwick dot ac dot uk
- Academic Services: academicsupport at warwick dot ac dot uk
- Modern Record Centre: archives at warwick dot ac dot uk
- WRAP publications: publications at warwick dot ac dot uk