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Introduction to Emotional Intelligence

Course Overview Dates, venues and booking

Introduction to Emotional Intelligence is part of a blended learning programme.

This course provides an understanding of what Emotional Intelligence (EI) is, the history of EI and why EI is important. It covers practical techniques to help you to become more
self-aware, to manage your reactions, to interpret others’ emotions and to build more effective working relationships.

Please complete the e-learning course available on Moodle before booking yourself onto a skills workshop session.

You must complete this online course (30-45 minutes) prior to attending the face to face workshop.

N.B. Once you have completed the online course and attended the workshop session you can use/re-access this e-learning course as a reminder/to refresh your knowledge and awareness of Emotional Intelligence.

Who is it for?

This is an introduction to Emotional Intelligence. It is designed for all University staff with little or no knowledge of the subject and may also be suitable for those who wish to refresh their skills.

E-learning course objectives

By the end of this e-learning course you will be able to:

  • Describe what Emotional Intelligence is
  • Describe a model of Emotional Intelligence
  • Identify practical ways to enhance your Emotional Intelligence

Is there anything else I need to know?

  • The e-learning course will take approximately 30-45 minutes to complete
  • The face-to-face workshop is scheduled to last 3 hours

In advance of the workshop please ensure that you:

  1. Complete the Introduction to Emotional Intelligence course on Moodle
  2. Prepare thoughts/ideas in response to the  social skills activity
    (please be prepared to discuss these and note that discussions within the group will be treated in confidence)
  3. Complete the  practical intelligence self-assessment questionnaire

You may notice in places that the terms used in this self-assessment are slightly different to the terminology used in the e-learning course.Whilst the names are different, the meanings are the same:

  • Self-Management, rather than Self-Control
  • Motivation, rather than Self-Motivation
  • Relationship Management, rather than Social Skills

Workshop objectives

Building on techniques covered in the e-learning course, by the end of this workshop you will be able to:

  • Identify emotional triggers and strategies to manage them more effectively
  • Use listening techniques to develop empathy
  • Describe a working relationship in the context of Emotional Intelligence and identify strategies to manage this more effectively
  • Create a plan to enhance your Emotional Intelligence

Face-to-face Workshop Led by:

Tom Dillon

If you are interested in attending a future session, please complete your details on the Mailing List form. We will contact you as soon as the next date is announced.

Any questions?

Please contact openprogrammeadmin at warwick dot ac dot uk